Director, Portfolio Operations, Global Delivery

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
 

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, SkyShowtime and Showmax, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.

Welcome to Peacock, the dynamic streaming service from NBCUniversal. Here you’ll find more than a job. You’ll find a fast-paced, high-flying team for unique birds that want to be at the epicenter of technology, sports, news, tv, movies and more. Our flock works hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.  

As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us.  We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent. 

Here you can fly to new heights! 

The charter of Porfolio Operations is to connect teams. The Director of Portfolio Operations will lead the successful delivery and evolution of a complex technology roadmap, supporting Global Streaming innovation, scalability, and international expansion. A visionary leader, pragmatic problem-solver, and seasoned strategist, this role will influence how the organization operates by building scalable processes, fostering cross-functional collaboration, and driving continuous improvement across tools, methodologies, and ways of working.

This role resides within the Portfolio Operations team in the Global Delivery function within the Global Streaming Technology organization and will be instrumental in shaping operational excellence across a global organization spanning NBCU, Sky, and international syndication partners. The Global Streaming organization delivers a world-class, multi-tenant platform syndicating content to multiple international markets, including the following products: Peacock (United States), SkyShowtime (20+ European countries), and Showmax (40+ African countries).

The Director of Portfolio Operations will play a critical role on the team and within the Global Streaming organization broadly. This position will report to the Senior Director, Portfolio Operations, and will work in a highly matrixed structure, interfacing with business, product, architecture, and engineering teams across NBCU, Sky, and the wider Comcast group. The ideal candidate should demonstrate broad subject matter expertise in the discipline of technology portfolio operations (e.g., design and implementation of processes in a complex, matrixed organization, tooling and systems architecture, value-add reporting, communications strategy, capacity management and planning, PMO), have experience managing and coaching a team, working across continents, and fundamentally be a problem-solver with the desire to proactively embrace challenges and act like an owner.

Responsibilities:

• Strategic Leadership. Shape and execute a strategic roadmap for Portfolio Operatio