Customer Support Engineer

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

The Customer Support Engineer (CSE) will be part of the Romanian Service Organisation, led by a group of dedicated Radio System & IP Network professional engineers, who bring together a wide range of skills and experience that provide critical system support to Motorola Solution Mission Critical Customers both in Romania and across Europe. Such systems include Land Mobile Radio solutions, Software solutions such as Mission Critical Broad Band Push to Talk (MCPTT), Command and Control solutions, to Two-way Radio products.

Job Description

We’re looking for: talented, motivated, and committed Electronic/System/Computer Engineering graduates to join us and help our customers in the "Moments that matter!".

Based in Bucharest, the CSE will be part of a unique engineering team that
predominantly performs maintenance (Preventative and Reactive) activities,
implementation of critical software patches, provide technical support during major Software upgrades, as well as providing technical support with system expansions, growing either the existing system or implementing new solutions.

The CSE will be expected to travel to Customer locations to perform their duties.

Basic Requirements

• All applicants must undergo and pass detailed security-vetting checks based on
country and customer requirements;
• University degree or Technical degree in Telecommunications Engineering, Computer Engineering, Software Engineering or equivalent education;
• Good knowledge of IP network architecture and its components, Server Virtualisation & Operating Systems, Database Servers, Network Switches, Firewalls and Routers;
• Ability to plan, prioritize and meet strict deadlines;
• Excellent communication skills in Romanian & English (verbal, written and
presentation);

We offer:
• A solid Individual Development plan as Public Safety Technologies Engineer in an
innovative company with over 90 years of experience in the field of Public Safety
Communication Solutions;
• Engineering Ladder Career Path in a solid company which innovation DNA;
• Competitive compensation and benefits;
• Integration into a dynamic and experienced team with a strong team spirit;

Travel Requirements

None

Relocation Provided

None

Position Type

New Grad

Referral Payment Plan

No

Company

Motorola Solutions Romania S.R.L.

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.