Health Services Program Manager, UCLA Health Medicare Advantage Plan

General Information

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Work Location: Los Angeles, USA Onsite or Remote Flexible Hybrid Work Schedule Monday-Friday, 8:00am-5:00pm PST Posted Date 01/17/2025 Salary Range: $68800 - 141000 Annually Employment Type 2 - Staff: Career Duration Indefinite Job # 21644

Primary Duties and Responsibilities

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We are seeking a Health Services Program Manager that will play a pivotal role in driving the success of key initiatives for the UCLA Health Medicare Advantage Health Plan. In this role, you will:

• Oversee the planning, execution, and evaluation of programs designed to meet CMS requirements, address member needs, and achieve organizational objectives

• Collaborate closely with interdisciplinary teams and stakeholders, fostering a culture of transparency, teamwork, and innovation to ensure the seamless delivery of impactful programs

• Set clear goals, track progress, address challenges, and maintain the highest quality standards, ensuring programs align with UCLA Health’s mission to enhance the care experience and overall health outcomes for our members

Salary Range: $68,800-141,000/annually

Job Qualifications

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We are seeking a dedicated and results-driven individual with:

• Bachelor’s degree in related area and/or equivalent experience/training • Project Management Professional (PMP) or Certified Professional in Healthcare Quality (CPHQ), preferred • Master’s degree in health services administration, business administration, or public health, preferred • 3-5 years of experience in healthcare program management, ideally within a Medicare Advantage plan or health insurance setting, preferred • In-depth knowledge of Medicare Advantage operations, NCQA Standards, CMS Star Ratings, and health services program requirements • Proven experience managing cross-functional projects with multiple stakeholders • Strong project management skills with the ability to develop and execute complex program plans, manage timelines, and meet deadlines • Excellent report writing and presentation skills. • Strong analytical abilities to interpret data, identify trends, and implement quality improvement action plans • Proficiency in Microsoft Office Suite and project management software; experience with healthcare data analytics tools is a plus

As a condition of employment, the final candidate who accepts a conditional offer of