Medical Assistant for Outpatient Psychiatry Practice (ZR_19150_JOB)

This is a remote position.

Job Highlights: 

Contract: Independent Contractor
Schedule:

• Monday to Friday 9 AM to 2 PM 
  

Client Timezone: Eastern Time

Client Overview

Join a thriving outpatient psychiatry practice that’s making a real difference in people’s lives. This forward-thinking practice combines cutting-edge technology with compassionate care to provide top-notch mental health services. As a key member of our team, you’ll have the opportunity to contribute to the well-being of patients while working in a dynamic, supportive environment that values work-life balance and professional growth.

Job Description

Embark on an exciting career opportunity as a Medical Assistant in a progressive outpatient psychiatry practice. This role offers a unique blend of administrative expertise and patient care support, allowing you to make a meaningful impact on mental health services. You’ll be at the forefront of practice operations, utilizing advanced electronic health record systems and honing your skills in medical billing and patient communication. This position is perfect for a detail-oriented professional who thrives in a fast-paced environment and is passionate about contributing to patient wellness. With a flexible remote work arrangement, you’ll enjoy the perfect balance of professional challenge and personal convenience.

Responsibilities

• Orchestrate seamless patient scheduling, ensuring optimal practice efficiency and patient satisfaction
  
• Master the intricacies of medical billing, including processing insurance claims for major providers like Blue Cross Blue Shield and Aetna
  
• Become an expert in using cutting-edge Electronic Health Record (EHR) systems, particularly Osmind, for comprehensive patient management
  
• Serve as the primary point of contact for patient inquiries, demonstrating exceptional communication skills via phone, email, and messaging systems
  
• Conduct thorough payment reconciliations and proactively follow up on underpayments, showcasing your financial acumen
  
• Manage diverse payment methods, including insurance reimbursements and direct patient payments
  
• Craft clear and empathetic responses to patient messages through the EHR system, enhancing patient engagement and satisfaction
  
• Spearhead general administrative tasks, continuously improving practice operations and patient care quality
  

Requirements

• Proven experience as a medical assistant, with a strong preference for background in psychiatric or counseling settings
  
• Demonstrated proficiency in electronic health record (EHR) systems, with Osmind experience being a significant advantage
  
• In-depth understanding of medical billing processes and insurance claim procedures
  
• Exceptional verbal and written communication skills, with the ability to interact professionally with diverse patient populations
  
• Unwavering commitment to patient confidentiality and HIPAA compliance
  
• Current HIPAA certification or willingness to obtain certification promptly
  
• Adeptness in using Google Voice for efficient call management
  
• Strong organizational skills with the ability to multitask and prioritize effectively in a remote work environment
  
• Flexibility to adapt to the specific needs and processes of an outpatient psychiatry practice
  
• Ability to work independently while maintaining strong collaboration with the pract