Consultant-Provider Onboarding Part-time

Schedule

Flex schedule: 7:00 AM – 6:00 PM - 24 hours per week

This role is benefits eligible!

Role Overview

This position supports physicians and advanced practice providers throughout the onboarding process, ensuring hospital privileges and managed care credentialing are completed within seven days of start.

Top responsibilities include:

• Ensure providers start with hospital privileges and managed care credentialing completed within seven days
• Prioritize tasks and meet strict deadlines
• Maintain organized documentation of all communication and status updates
• Communicate effectively with CVO- Credentials Verification Organization, Employee Health, Medical Staff Office (statewide), Service Line Administrators, Provider Enrollment, and other stakeholders

Preferred Skills for Success

• CPCS (Certified Provider Credentialing Specialist)
• Proficiency in OneNote, Word, Outlook, Adobe Acrobat DC, Teams
• Experience with MSOW database
• Knowledge of NCQA standards and Medical Staff Office policies
• Familiarity with Kronos

Culture

We are a team-oriented, collaborative group that values excellence and compassionate communication. Training begins with one-on-one sessions with a trainer until the employee is confident in the material.

Work arrangement: Remote opportunity with occasional onsite meetings throughout the year.

What Success Looks Like

• 3 months: Successfully completing a provider file from start to finish with assistance
• 6 months: Taking ownership and working independently within strict timelines
• 12 months: Working independently with minimal assistance, proactively anticipating needs, and completing files within seven days of start while meeting all goals and scorecard expectations

Key Responsibilities

• License verification
• Management of provider credentialing
• Review of malpractice claims
• Act as point person for new providers
• Develop and maintain protocols for credentialing information collection
• Ensure accurate data entry in centralized credentialing database
• Liaise between providers and HR, Enrollment, service lines, and other stakeholders

Qualifications

• Bachelor’s degree in business, human resources, healthcare, or related field (or equivalent experience)
• May require a valid Indiana driver’s license with proof of insurance
• 3–5 years of relevant experience
• Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word)
• Knowledge of regulatory requirements and guidelines related to credentialing and privileging preferred

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.