Server -TAO Uptown Restaurant New York

POSITION SUMMARY: 
Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ dining experience. Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
 Anticipate and accommodate the needs of the guests.
 Maintain general cleanliness of assigned stations and the entire venue.
 Provides professional and exceptional service.
 Presents menus, answers question, and make suggestions for all food and beverage items.
 Informs guests of all food and beverage specials, with prices.
 Required to solicit any allergy or dietary restrictions from each guest.
 Accurately enter all orders into the POS system and follows proper cash/payment card procedures.
 Ensures the delivery of all food and beverage to the guests.
 Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
 Possesses in-depth knowledge of all food and beverage menus and the company.
 Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
 Complies with Department of Health and company sanitation standards.
 Works as part of a team and provides help and support to all fellow team members.
 Accurately completes all end-of-shift financial procedures.
 Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
 Properly sets-up floor and other opening/closing procedures as directed by management, including: 
o Ensures all tables, chairs and banquettes are clean and free of debris
o Sets tables with proper settings
o Wipes down chairs, tables, and banquettes
o Stocks side-stations with prescribed supplies
o Performs opening side-work as prescribed
o Performs closing side-work as prescribed
o Reports all breakage, and damage of equipment or furniture immediately to management.
 Attends and participates in daily pre-service meetings.
 Attends and participates in any training sessions or departmental meetings.
 Learn by listening, observing other team members, and sharing knowledge while leading by example.
 Portrays a positive and professional attitude.
 Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
 Works as part of a team and provides help and support to all fellow team members.
 Assist and/ or complete additional tasks as assigned.

TRAINING REQUIREMENTS:
 Tao Group Hospitality in-venue dining room server training

EDUCATION/WORKING KNOWLEDGE:
 Previous hospitality experience.
 Previous dining room experience.
 Previous experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member
encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable 
individuals with disabilities to perform essential job functions
 Ability to write and verbally communicate
 Must have good positive energy throughout the day
 Must be able to print legibly for team members, management, and guests to read
 Must be able to kneel, bend, and stand for extended periods of time
 Must be able to move quickly 
 Must be able to push and lift up to 50 lbs.
 Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends 
upon the guest volume
 Exposure to hot kitchen elements or cleaning materials
 May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
 Exposure to cleaning materials
 May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
 Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
 Maintain a professional, neat, and well-groomed appearance adhering to Company standards
 Must be effective as part of a team; ability to interact with internal and external customers, managers, and coworkers in a professional, courteous manner
 Ability to maintain confidentiality
 Ability to handle a fast-paced, busy, and somewhat stressful environment

DISCLAIMER:
This job description is a summary of duties, which you are expected to perform in your assignment. It is by no means an allinclusive list but is merely a broad guide to expected duties. As a team member, you should understand that a job description 
is neither complete nor permanent; it can be modified at any time. Due to the cyclical na