Transitional Case Manager

We are recruiting for a motivated Transitional Case Manager to join our team!

We are here for life’s journey.
Where is your life journey taking you?

Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:

Humanity in action, Triumph in hardship, Transformation in health.

Department

ACS-CHS Grants Funded

Job Summary

Under minimal supervision, provides individualized telephonic and/or face to face transitional case management services for individuals who require intensive support and monitoring, including medical, behavioral, and/or substance abuse services on a time-limited basis during transition from critical events such as incarceration, homelessness, and/or drug use. Assists and educates patients to seek appropriate care and services at Denver Health for outpatient follow-up and enrolling in care. Works closely and collaboratively with community-based organizations, clinical providers, medical systems and interdisciplinary care teams to outreach, engage and advocate for the provision of timely, cost effective use of medical care and behavioral health services to facilitate high quality outcomes. Provides support to the Correctional Transitions Clinic (CTC) and CTC team members in assisting with patient recruitment and referral, program development, and workflow for new projects as directed.

Due to this position often working within carceral facilities, hiring is contingent upon Denver Health and the Colorado Department of Corrections performing a background check for disqualifying conditions. 

Additional Information: This is a 2 year grant funded position.

Essential Functions:

• Provide expanded transitional case management services for transitions from incarceration, rehabilitation facilities, and/or homelessness to Denver Health’s clinical resources (20%)
• Establish/strengthen the relationship between the individual and the support services needed after reentry, housing security, and/or clean, sober living (20%)
• Direct the selection of goals, interventions, and services based on patients’ needs (20%)
• Provide wrap-around services to ensure a successful transition back into the community (20%)
• Create processes for individuals becoming Denver Health patients so they are connected with Enrollment Services, the Appointment Center, and other departments, as needed. (20%)

Education:

• Bachelor's Degree in Psychology, Sociology, Criminal Justice field, preferred, OR a closely related behavioral health field Required

Work Experience:

• 4-6 years Three- five years of experience working with diverse populations in a correctional facility, homeless shelter, rehabilitation facility or experience working in a healthcare facility that serves challenging (homeless, violent behavior, addictions, corrections, substance abuse, etc.) patients. Required

Licenses:

Knowledge, Skills and Abilities:

• Intermediate knowledge of the correctional and/or justice department(s)
• Intermediate knowledge of the community resources needed for reentry at Denver Health’s integrated care system
• Ability to create and strengthen partnerships in the community and seek out resources for inmates upon reentry
• Strong oral and written communication skills
• Proven ability to work effectively, both individually and as a team, with populations that have been incarcerated, mental health and substance abuse issues, violent behavior, and/or addiction tendencies
• Must be empathetic to needs of inmates, homeless individuals, and those in rehabilitation facilities
• Knowledge of community resources available to challenging populations
• Subject matter expert for various community advisory councils that serve to better connect corrections and Denver Health
• Bilingual in English/Spanish preferred
• Knowledge of Epic and other electronic health records systems
• Knowledge of Microsoft Office suite products

Shift

Days (United States of America)

Work Type

Regular

Salary

$24.69 - $37.04 / hr

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimburs