Associate-Community Outreach

Schedule: Monday–Friday, 8:00am–4:30pm 
Work Model: Telephonic case management with required home visits 
Mileage reimbursement available

Role Overview:

Supports patients with dementia and their caregivers. Experience with ageing population care and caregivers is preferred.

Key Expectations Within 12 Months:

• Effectively screen, assess, and onboard patients into the program.

• Maintain and manage an active patient caseload.

• Serve as a resource and support partner to team members to ensure high-quality service for the program population.

Top Responsibilities:

• Serve as a bridge between the community and healthcare, government, and social service systems.

• Assist individuals, families, and groups in accessing resources; provide informal counseling, support, and follow-up.

• Coordinate frequently with CMS GUIDE Model team members and IU Health providers on behalf of patients.

• Support community outreach strategies, initiatives, and events that meet identified community needs.

Skills for Success:

• Strong communication and interpersonal skills.

• Effective organization and time management abilities to balance outreach and patient management tasks.

• Comfort working in a newer, evolving program with flexibi