Manager, Enterprise Payments Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About Network & Acquiring Solutions

As part of the Global Merchant & Network Services group (GMNS), the Network & Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a centre of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.

About the Role

The role of Manager, Enterprise Payments Product Management is an exciting opportunity for a talented product manager to define the product strategy and roadmap to deliver a best-in-class enterprise payment service for American Express. This colleague will be a central member of the Enterprise Payments COE that is tasked with driving an enterprise critical multi-year Multi-Rail Payments program established to (1) accelerate the development of our enterprise payment services and (2) redesign the operating model surrounding it to drive excellence in payment execution. This role will help to reshape and transform how payment products are built and delivered at American Express with a specific focus on defining product strategies for our payment controls. The Manager, Enterprise Payments Product Management will collaborate closely with Business, Delivery, and Technology to define the product vision and roadmap for AML and Payments compliance within Enterprise Payments.

Key Responsibilities

• Help define the product vision and strategy for A2A / money movement products and services used across American Express.

• Drive product strategy for crucial strategies related to our payment controls

• Evaluate market trends, competitive landscape, and customer feedback to identify opportunities to further enhance the product value proposition.

• Engage with and influence internal business stakeholders and partners to understand customer needs, flesh out use case details, collaborate on new/relevant product concepts, and co-develop solutions to deliver on Enterprise goals.

• Identify opportunities to leverage existing payment capabilities to deliver value for new use cases or new markets.

• Own, update, and prioritize the product roadmap including new capabilities, features, services, expanded markets, product integrations, decommission of products, etc.

• Develop robust business cases to support prioritization of roadmap items.

• Collaborate with Product owners to align on product roadmap including new product features and enhanced services, as required to deliver on the overarching strategy.

• Define capabilities for new payment products and services, identify/prioritize use cases, and design “minimum viable product” features and user stories to ensure a focus on delivering maximum value.

Requirements/Qualifica