Job Description Summary

Director, Clinical Training & Effectiveness
GE HealthCare | Pharmaceutical Diagnostics (PDx)

Position Summary

The Director, Clinical Training & Effectiveness is the architect of how clinical and commercial training is defined, built, and delivered across the Flyrcado/cardiac PET portfolio. This role owns the overall strategy - determining what gets built, how it gets delivered, who it reaches, and how effectiveness is measured - for internal sales teams, marketing partners, and external customers and key opinion leaders (KOLs).

Job Description

Position Summary

The Director, Clinical Training & Effectiveness is the architect of how clinical and commercial training is defined, built, and delivered across the Flyrcado/cardiac PET portfolio. This role owns the overall strategy - determining what gets built, how it gets delivered, who it reaches, and how effectiveness is measured - for internal sales teams, marketing partners, and external customers and key opinion leaders (KOLs).

This is a new and strategically critical function within PDx, sitting at the intersection of clinical expertise, sales enablement, and customer implementation. The Director does not inherit a playbook - they write it. They will build the team, design the infrastructure, set the direction, and serve as the connective tissue between clinical knowledge and commercial performance - ensuring that every person who touches this product, internally or externally, has the skills, confidence, and accountability to drive outcomes.

Key Responsibilities

Clinical Training Strategy & Development

• Own the overall clinical training strategy for the Flyrcado portfolio - defining the vision, setting priorities, determining how programs are built and delivered, and establishing how success is measured across all audiences.

• Serve as the primary architect of the training function - this role builds from the ground up, designing the infrastructure, tools, and delivery model rather than inheriting an existing program.

• Define and own the enterprise clinical training strategy for the Flyrcado portfolio, aligned with commercial growth objectives and clinical adoption goals.

• Build a scalable, standardized training infrastructure that addresses the full clinical pathway - from patient identification and imaging protocol through program implementation and outcomes reporting.

• Develop and continuously refine the new hire onboarding and training curricula, tools, playbooks, and certification programs for clinical and sales audiences.

• Establish competency frameworks and accountability systems that go beyond e-learning modules to include hands-on, field-based, and experiential learning.

• Ensure training content reflects the complexity of selling into nuclear cardiology environments, including the clinical distinctions across cardiologist types and nuclear medicine workflows.

Sales Team Enablement & Competency Development

• Lead the design and delivery of selling skills development for CPAMs and the broader field sales organization, including foundational skills such as social styles, listening, open-ended questioning, strategic selling, presentation delivery, and conflict management.

• Partner closely with Sales leadership and Marketing to align training content with commercial strategy, messaging, and field execution priorities.

• Create and manage field sales trainer programs that extend training reach beyond centralized programs and reinforce skill development through peer coaching and regional support.

• Drive accountability for skill adoption in the field, partnering with managers and leadership to ensure training is not a one-and-done event but a sustained behavior change effort.

• Collaborate with the Head of Commercial Learning and the PDx training team to coordinate and sequence training programs across clinical, selling skills, and systems/tools dimensions.

• Develop and deliver sustainment efforts - including 1:1 coaching and technology-driven reinforcement tools - to drive skill adoption beyond initial training events.

• Contribute to the development of learning journeys for customer-facing roles, providing clarity and structure for new hires and their hiring managers.

External Customer & KOL Education

• Develop and execute clinical education programs for external customers, including hospital and outpatient cardiac PET program teams, nuclear cardiologists, nuclear medicine technologists, and program administrators.

• Design and deliver customer-facing training to s