Leasing Manager, Lease-Up

Leasing Manager - Lease-Up

Join our team at DREAM Kissimmee, a brand-new lease-up community offering an exceptional resident lifestyle in a convenient location. Be part of creating this unique experience and leasing the community from its inception as a key member of the Dream Communities team!

We are seeking a dedicated Leasing Manager to lead our leasing efforts, market to and tour prospective residents, and effectively showcase the best features of our apartment community to set it apart. Our goal is to provide an exceptional lifestyle for our residents, and we’re looking for a team member who can generate interest, secure leases, and help create a wonderful place to call home.

Dream Live Prosper Communities 

Welcome to our apartment communities, where affordable housing is attainable without sacrificing quality.  Our properties feature spacious floor plans, modern finishes, and various community amenities, providing residents with the means to live their best lives. Join us in creating a WOW experience for residents as an integral part of the Dream Live Prosper Communities Team. 

About this opportunity:

• Location: Dream Kissimmee, 4567 Seven Dwarfs Ln, Kissimmee, FL 34746
• Position type: Full-time 

What we are looking for in a Leasing Manager Candidate:

• Proven experience as a Leasing Manager or similar role in a multifamily lease-up community.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of Fair Housing laws and leasing regulations.
• Proficiency in property management software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• High level of professionalism and strong problem-solving abilities.
• Certification from the National Apartment Association (NAA) or similar industry certification is a plus.
• Experience with lease-up communities and new property launches.
• Knowledge of local rental market trends and competitive landscape.
• Bi-lingual in Spanish required. 

What you will do as a Leasing Manager:

• Lease apartments by promoting the resident lifestyle and "dream" living experience.
• Develop and implement effective leasing strategies and marketing campaigns to attract prospective residents.
• Prospect for new residents through regular outreach and cross-promotion within the neighborhood, local businesses, major employers, social media, military personnel, and local university students.
• Provide exceptional customer service to prospective and current residents, including creating appointments, performing follow-up, answering phones, and responding to emails.
• Develop and maintain positive resident relations, fostering a positive community environment and promoting resident retention through engagement activities and initiatives.
• Address and resolve resident complaints and issues in a timely and professional manner.
• Created and managed a Resident Event calendar, overseeing all event planning and attendance to enhance the resident lifestyle and renting experience.
• Lead and manage the leasing team, ensuring high performance and customer service standards.
• Train, mentor, and motivate the leasing team to achieve performance goals.
• Conduct regular performance evaluations and provide constructive feedback to team members.
• Manage the leasing office operations, including staff scheduling and training.
• Oversee the application and screening process for prospective residents, ensuring compliance with all company policies and legal requirements.
• Prepare and maintain accurate leasing and resident records.
• For management review, generate regular reports on leasing activity, occupancy rates, and market trends.
• Ensure all leasing and marketing materials are up-to-date and aligned with the company's branding guidelines.
• Help manage the administration of activities related to the physical operation of the property.
• Ensure compliance with Fair Housing laws and all relevant regulations.
• Keep abreast of industry trends and best practices to improve leasing processes and strategies continuously.
• Collaborate with the Community Manager to develop and manage the leasing budget.
• Maintain ethical, professional, and courteous relations with residents, teammates, and contractors.
• Be a key contributor to the attainment of all management company goals.
• Carry out other duties as assigned by the Community Manager.

What you will achieve in this role:

• Meet mo