Application Specialist, Digital Radiography (DR)

Description

 Who we are?

United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.

Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. 

Company Page: http://www.united-imaging.com/en/home/ 

Benefits

When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (10) paid holidays. 

Job Summary

The Application Specialist – Digital Radiography will provide on-site application education for Digital Radiography (DR), including demonstration, updates and upgrades for standard systems and applications. Successful candidates will demonstrate the characteristics of authenticity and integrity that are needed to build meaningful and lasting relationships with our customers. 

Duties & Responsibilities

• Provide on-site application education for Digital Radiography (DR), including demonstration, updates and upgrades for standard systems and applications.
• Provide customer consultancy and support in individual workflow improvements, including having the ability to deliver clinical education, adjustment of system parameters and implementation of new methods and clinical workflows to expand customer portfolio.
• Provide professional applications support to quickly process and resolve customer complaints; provide remote support when not on-site.
• Support sales team: as needed provide product demonstrations, preparation of clinical case studies, presenting images to clinicians/physicians, new products learning and coaching of new recruits.
• Assist in the development of application training courses to be delivered on-site at a customer location or at the United Imaging Headquarters and Training Center in Houston.
• Support the R&D/CRM process, including customer needs, issues, as well as provision of troubleshooting know-how and experience. 

Requirements

  Education

• Bachelor’s degree or above in Diagnostic Radiography or related field or equivalent work experience
• Registered Radiologic Technologist with ARRT

Experience

• 5+ years of experience as a radiology technologist or radiographer in a healthcare industry/clinical setting and 3+ years of experience as an application specialist in one specific modality field.
• Experience in research or case studies involving similar areas is beneficial.
• Interventional Radiography (IV) experience and certification are a plus.

Required Skills or/ Attributes

• Team player, positive attitude, enjoys working with people, and committed to providing excellent customer satisfaction.