Universal Sales Representative

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This position is remote within the United States.

Job Summary
Are you a driven sales professional who excels in a fast-paced, high-performance, contact center style sales environment? DentalPlans.com is looking for an enthusiastic Universal Sales Agent (B2C Telesales) to join our team. In this inside sales role, you’ll be helping consumers across the country find the right Dental Savings Plan (DSP) to fit their needs – while achieving and exceeding your own sales goals.

You’ll handle both inbound and outbound calls, connect with a diverse range of customers, and guide them through plan options with confidence, professionalism, and genuine care. If you’re self-motivated, performance-oriented, and passionate about helping people, this is your chance to make a real impact while growing your career.

At DentalPlans.com, you’ll be part of a collaborative, high-achieving sales team that celebrates success and supports your growth. You’ll have the tools, training, and coaching to excel – plus the satisfaction of knowing your work directly improves access to affordable dental care.

This is a full-time (40 hour/week) role. The exact shift will be determined based on business needs at the time of hire, with a possible start time between 8:30am and 10:30am EST and a possible end time between 5:30pm and 7:00pm EST. Candidates may reside in any U.S. time zone as long as they are able to work the assigned hours.

What You Will Do

• Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family

• Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs

• Build strong connections with consumers, earning trust through professional, clear, and friendly communication

• Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms

• Enroll consumers via inbound and outbound calls generated by company marketing efforts

• Follow a proven sales and compliance call flow to ensure quality and consistency

• Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information

• Accurately document all interactions in line with standard operating procedures

• Participate in ongoing training and coaching to sharpen your skills and boost performance

• Adhere to all company policies, scripts, and designated processes

Travel/Physical Demands

• Travel typically less than 10%

• Office environment with no special physical demands required

Qualifications

What You Will Have

• 2–3 years of call center sales experience

• A high-energy, positive attitude with a passion for sales success and helping others

• Assertive, goal-oriented mindset with a proven record of meeting or exceeding sales quotas and performance metrics

• Organizational skills, attention to detail, and ability to follow structured processes