Senior, Healthcare Analyst, DentaQuest

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.

Job Description:

Location: We welcome applicants from anywhere in the U.S.  

At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America. 

The opportunity: 

This position is responsible for collaborating with clients, operational leads and subject matter experts to develop and implement tactics and strategy for optimizing profitability, clinical performance, member and provider satisfaction and client satisfaction by developing and leveraging analytic tools, financial models and reports, marketing and outreach.

How you will contribute: 

• Responsible for tactical and strategic partnership with a Regional Vice President in identifying, interpreting, prioritizing, designing and procuring analyses guide business decisions.
• Responsible for partnering with business and clinical teams and other internal clients and resources to enable and execute impactful, accurate business analytics.
• Lead analytic projects and coordinate teams of analysts and programmers to deliver on internal client needs.
• Use analytics tools to analyze complex business challenges and help to define best practices for:
• Present technical findings and methodologies and present recommendations to senior clients in written and visual presentations.
• Work with other internal departments as necessary to develop strategies and programs to manage dental costs to assure profitability and budgetary goals are met.
• Provide recommendations on department policies, objectives and initiatives. Evaluate and suggest changes as necessary to optimize processes and efficiencies.
• Participate in special projects as needed or requested.
• Adhere to DentaQuest and Business Analytics business processes, SOPs and quality control standards.

What you will bring with you: 

• Bachelor’s degree in Computer Science, Math, Finance, Economics or business-related field or equivalent experience.
• 5+ years’ experience in data management, analysis and reporting to include experience with combining clinical and financial data.
• Advanced experience with database and business intelligence tools such as SQL, SAS, Python, R, Tableau, or similar
• Experience designing and implementing complex algorithms and/or quality metrics.
• Knowledge of health care industry is preferred.
• Strong foundation in statistical theory and practice required.
• Demonstrated ability to analyze and solve complex problems.
• Excellent PC skills with proficiency in Excel essential.
• Strong customer service and analytical skills.
• Strong time management and business process skills.
• Ability work well with others.
• Ability to meet multiple deadlines in a fast-paced environment.

PHYSICAL DEMANDS:

• Ability to work in a traditional professional office setting or remote equivalent.
• Ability to effectively operate computer equipment.
• Work schedule may vary and is determined by project schedules.
• Ability to travel as projects dictate.
• Ability to efficiently operate all job-related office equipment.
• Ability to communicate via telephone and work in virtual teams.
• Ability to work in a dynamic environment.

Do you see yourself in this role even if you haven’t checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you. 

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