Product Owner (AI Driven)

About Rev.io 

Rev.io  provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A/V, security integration, and other related industries. Our modern, cloud-based software delivers the industry’s most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently. 

Rev.io is an Atlanta-based company with offices in Atlanta and West Virginia. We have more than 21 years in business serving our clients. While we are very experienced in what we do, we are still growing rapidly, and we are looking for exceptional people who are excited to join us on a career-defining journey. 

In all of our daily work, each of us is guided by our mission, vision and “ACT TOP” values. 

Our Mission: To help clients grow revenue efficiently. 

Our Vision: To be the best billing & back-office software company in the world by providing innovative solutions and extraordinary service to our clients and end users. 

Our ACT TOP Values: 

• Achieving Extraordinary Results: Doing more than expected and pursuing a higher standard of work without compromising your job responsibilities. 
• Caring For Employees, Clients and Community: Demonstrating empathy and concern by helping those who are most in need. 
• Take Responsibility and Act Like An Owner: Being accountable and doing the right thing even when no one is watching. 
• Transparent Leadership: Communicating openly, regardless of title or situation. 
• Opportunity To Make a Positive Difference: Recognizing situations and taking action to produce a better outcome. 
• Passion For Innovation: Enthusiastically finding new solutions to improve efficiency.  

In a recent national survey, 85% of our employees agreed that Rev.io is a Great Place to Work compared to 57% agreement at comparable US-based companies, Rev.io stands out as a place where team, values and culture combine to create an amazing work environment! 

About the role: We’re building a new Professional Services Automation (PSA) platform at Rev.io, and we’re looking for a Product Owner who is ready to help shape the future of the MSP industry. This is not a role for someone looking to write stories from the sidelines. This is for someone who wants to be in the work, close to the code, close to the client, and working with AI to help us move fast and build with intention. 

In this role, you’ll leverage agentic tools, but also bring the structure and clarity required to keep an engineering team moving. That means setting a vision, writing requirements, creating great stories, maintaining a clean and prioritized backlog, and ensuring there’s always a clear plan from point A to point B. 

We are brining a new product to market. Every decision matters. Every piece of feedback counts. The right candidate will thrive in a highly collaborative, highly technical, fast-moving environment where clarity, responsiveness, and client empathy are the standard. 

What You’ll Do 

• Create the vision and leverage client and industry feedback to create product requirements
• Collaborate with AI agents to ensure requirements are complete, context-aware, and aligned with product goals
• Use advanced prompt engineering and design tools to create working prototypes
• Write clear, detailed user stories and maintain a prioritized team backlog 
• Lead product planning, definition, and delivery for a major product area 
• Host focus groups with clients to validate ideas and guide roadmap decisions 
• Respond directly to client questions and feature requests related to your module or feature area
• Own the product discovery loop: gather input, test assumptions, and refine direction 
• Maintain clarity and precision in your writing, communication, and planning 
• Collaborate across engineering, design, and oth