Retail Assistant General Manager

Company Description

Established in 1960, Paradies Lagardere is an Atlanta-based family-owned business operating over 950 stores in 100+ airports throughout the United States and Canada and has been recognized by World Airport Revenue News, the airport industry's leading publication, as the "Best Airport Retailer" for 25 consecutive years. With extensive experience in operating both local and national brands, including CNBC, PGA TOUR, Brooks Brothers, Brighton Collectibles, and Harley Davidson, Pandora, Spanx, etc. Paradies Lagardere operates in more airports than any other retail concessionaire.

Job Description

We are looking for an experienced retail manager to join our team in overseeing approximately 5-6 retail locations. This position will report to the general manager supporting 17 retail locations.

WHAT YOU’LL DO

• The ideal candidate will plan, direct, or coordinate the operations of all stores and shops within a specific location.
• Directs activities to optimize customer service and improves efficiency of operations to grow sales and maximize profits.
• Maintains an environment of first-class customer service and unsurpassed airport retail excellence. 
• Provides ongoing communication, fully engages staff, and creates collaborative team environment. 
• Leads by example, and is committed to promoting employee development, building bench strength, and closing critical skill gaps to improve performance. 
• Builds and maintains meaningful relationships with partners, and airport and industry officials to enhance the company’s influence and presence within the area. 
• Manages budget and P&L for location and sets aggressive goals to achieve business objectives. 
• Six core job functions consist of: 
  • team leadership,
  • store operations,
  • customer service,
  • product merchandising,
  • relationship management, and
  • business execution. 
• Duties may vary depending on the size and scope of the location, with more direct supervision from GM required at small to mid-size locations with minimal or no management support.

Qualifications

WHAT YOU’LL NEED

• Bachelor’s Degree
• Five (5) years merchandising, operations, and personnel experience as a retail manager in either a department store or specialty/gift store with a full understanding of First-Class Customer Service.
• Belief and support of The Paradies Lagardère Mission Statement and Core Values
• Ability to manage results in a team environment.
• Ability to work flexible hours between 6 AM EDT and 9 PM EDT/7 days.

Additional Information

All your information will be kept confidential according to EEO guidelines.