Comp Breakfast and Evening Reception Supervisor - Embassy Suites by Hilton Birmingham

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Complimentary Breakfast & Evening Reception Supervisor, you're not just overseeing food and beverage service – you're creating memorable guest experiences that bring people together. From ensuring a seamless breakfast service to leading engaging evening receptions, you'll play a key role in delivering the welcoming atmosphere Embassy Suites is known for.

Here's what you'll do during a typical day:

• Lead daily food and beverage operations: Supervise and coordinate all activities for the complimentary breakfast and evening reception programs, ensuring exceptional guest experiences and efficient service execution

• Deliver outstanding guest service: Monitor guest interactions and service standards, resolving concerns promptly and creating a welcoming, hospitable environment

• Ensure quality presentation and service: Oversee food and beverage setup, presentation, replenishment, and cleanliness to maintain brand and quality standards throughout each service period

• Support team performance: Train, schedule, coach, and supervise team members, providing ongoing guidance to foster engagement, accountability, and service excellence

• Manage inventory and supplies: Monitor product levels, order supplies, and maintain appropriate inventory to support uninterrupted operations while minimizing waste

• Coordinate service preparation and breakdown: Ensure breakfast and reception areas are properly prepared before service and cleaned, organized, and secured afterward

• Maintain compliance standards: Uphold all health, safety, sanitation, food handling, and alcohol service regulations while promoting a safe environment for guests and team members

• Drive operational excellence: Monitor service efficiency, identify opportunities for improvement, and implement best practices to enhance guest satisfaction and team productivity

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.