Staff Product Manager, Platform

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. 

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Come Do The Best Work Of Your Life At Boulevard.

Boulevard customers are extremely passionate about what they do, and their needs can be incredibly nuanced and critical. They rely on us to stand alongside them, so they can focus on what they do best. As a Staff Product Manager on the newly established Platform and Integrations team, you will help meet the functional needs of our customers through an integrations strategy. This is a green field opportunity where you will not only solve customer needs by building integrations at first, but also shape the trajectory of our developer platform and broader apps/integrations ecosystem. Moreover, you will bolster customer confidence and satisfaction by establishing robust platform foundations, such as account security, identity management, audit trail capabilities, and eventing infrastructure. You’ll be envisioning and shipping impactful products directly to our customers, as well as enabling other teams to do the same. This is a highly visible role in a space that is extremely important for our customers, and mission critical for the business.

It’s an extremely exciting time to be at Boulevard. We are big enough to provide you with a great deal of scale, stability and an incredible work environment, but small enough that you can still have a huge direct impact on both our customers and our teams. As a part of a small and diverse Product Management team you’ll be a key contributor to shape our product strategy, culture, practices and processes.

What You'll Do Here: 

• Problem solve - build the right solution for the right problem at the right time for the right user
• Establish a product vision, strategy and roadmap aligned with our mission and customer needs
• Rally and align counterparts, cross-functional team, stakeholders, leaders and executives
• Execute on the roadmap through discovery and delivery while continuously balancing customer and business needs
• Partner closely with design, engineering, and product marketing peers and shape, iterate, and deliver business and customer driven outcomes
• Influence how we price and package our solutions, and capture revenue
• Make key decisions that impact the future of the product and company
• Influence strategy and roadmap of other teams
• Engage with high profile customers and technology partners
• Ensure compliance with regulations
• Optimize costs
• Contribute to the product culture and advocate for best practices
• Mentor and coach other PMs and team members

What You'll Need To Thrive: 

• You have an impactful track record as a Lead, Group, Staff or Principal Product Manager in B2B or SaaS product companies
• You have seasoned product management chops
• You have a strong technical aptitude and can articulate complex technical concepts through simple storytelling
• You have expertise in integrations and developer platforms. Some examples include:
• You have launched and scaled critical integrations with external partners
• You have shipped best in class developer facing products (SDKs, APIs, dashboards)
• You have worked on strategizing and building a developer ecosystem
• You have experience with technologies related to identity management and account security (e.g., authentication mechanisms, encryption), audit trail capabilities (e.g., logging, tracking changes), and eventing infrastructure