Quality Control Specialist II or Senior

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance
• Relocation assistance
• Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed.
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP

"Join our dynamic Quality Controls Team!"

As a Quality Control Specialist, you'll be integral to maintaining robust security measures and ensuring compliance with critical infrastructure protection standards. In this role, you'll contribute to safeguarding our assets and supporting our mission to deliver reliable and efficient energy services.

In a collaborative environment, you'll lead initiatives to enhance our security posture and have a direct impact on our compliance efforts. Your responsibilities will include:

• Conducting Internal Reviews: Regularly reviewing evidence to ensure adherence to internal controls and external standards.
• Collaborating with Teams: Working closely with the Cyber Security team, Compliance department, and other stakeholders to identify and mitigate risks.
• Document Management: Maintaining and updating documentation related to security and compliance.
• Participating in Discussions: Engaging in technical discussions affecting security and compliance, providing expert guidance.
• Training and Education: Offering training and support to employees on compliance standards and procedures.
• Audit Preparation: Acting as a primary contact during audits, discussing potential findings, and recommending improvements.

Be part of a team that values innovation, accountability, and continuous improvement. Please click "Apply" to take the next step and join us in enhancing our security framework and ensuring compliance with essential standards.

To be successful as the Quality Control Specialist II or Senior , we're looking for:

• Bachelor degree in computer science, business administration, or related field or equivalent technical experience may be accepted in lieu of a degree
• Senior: Five (5) years of combined experience related to any one or more of the following:  Cyber security controls, IT process improvement, or IT test planning and execution
• Level II: Two (2) years of combined experience related to IT, Security Control Methodologies, Business Process Improvement, and/or IT Technical Writing
• Communication skills and ability to deal on a regular basis with stakeholders as well as with regulators
• The exercise of independent judgment without fear of reprisal
• Documentation skills with attention to detail
• A wide range of skills including: strong oral and written communications; testing; project management; and strong inter-personal skills
• Flexibility and the ability to function with constantly changing and multiple priorities
• Excellent organizational skills
• General understanding of industry compliance requirements
• Understanding of, compliance with, and enforcement of SPP Policies and Procedure

Preferred: 

• Experience with IT domains such as networking, firewalls, asset management, access management, etc.
• Experience with security controls and/or NERC CIP requirements
• Experience with NIST Cybersecurity Framework (CSF)
• Experience with data analysis tools (e.g. SQL, Excel, Tableau, Python)
• Experience with non-functional testing as it relates to IT systems
• Experience with IT technical writing
• Experience with Governance, Risk and Compliance (GRC) tools/platforms

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands:

The physical an