Employee and Labor Relations Senior Manager

Responsibilities
•    Answer Employee and Labor Relations (ER/LR) inquiries, and provide information requiring comprehensive knowledge of the Collective Bargaining Agreement (CBA) and Fund policies, procedures and operations; provide information as appropriate to knowledge base and level of issue
•    Provide management and staff with coaching/counseling necessary to assist them in resolving personnel matters
•    Recommend strategies, goals and objectives for both collective bargaining and management staff
•    Mediate conflict between management and staff to reconcile differences
•    Investigate and evaluate union complaints to determine viability before leading the fact-finding process and investigations of employee grievances and issues
•    Manage the disciplinary action process in accordance with Fund policies and procedures
•    Collaborate with HR Assistant Director in managing realignments, reviewing reclassification requests, and handling departmental personnel requests, etc.
•    Co-facilitate workshops that fall within Employee relations including but not limited to policies and procedures 
•    Collaborate with HR Leadership team on Special Projects –Contract Negotiations, Process Improvement, Production Standards, Revision of Policies and Procedures
•    Interpret Collective Bargaining Agreement provisions; investigate and provide information for grievance proceedings arbitration and hearings
•    Manage the confidential investigations of employee complaints by researching and providing relevant information
•    Review and finalize written materials including reports, memos, and correspondences for accuracy and completeness
•    Facilitate Labor Relations meetings; collaborate with department leaders in Labor Management Meetings to ensure resolution of items discussed 
•    Resolve escalated issues such as employee complaints, harassment allegations, discrimination allegations, and situations involving interpersonal conflict in the workplace
•    Follow all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) requirements and regulations
•    Perform additional duties as assigned by Management

Qualifications
•    Bachelor’s degree in Business, Industrial Relations or Human Resources or equivalent work experience required
•    Minimum five (5) years working experience in Employee and/or Labor Relations required; prior experience in a union setting preferred
•    Basic skills in Microsoft Word, Outlook, and PowerPoint preferred
•    Knowledge of labor relations principles and practices
•    Advanced oral, listening, presentation and written communication skills required
•    Must be able to work within and maintain the confidentiality required of the organization and the Human Resources Department
•    Excellent interpersonal skills with the ability to maintain effective working relationships with union officials, employees, and management 
•    Excellent analytical and problem-solving skills with the ability to assist with investigations from initial complaint to resolution
•    Ability to prioritize and multitask effectively in a fast paced, confidential environment with competing priorities