Physical Damage Subrogation Specialist - Remote

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Job Title

Physical Damage Subrogation Specialist - Remote

Requisition Number

R7244 Physical Damage Subrogation Specialist - Remote (Open)

Location

California - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 20 more}

Job Information

We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today’s way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with tailored solutions. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Physical Damage Subrogation Specialist!

Your Role:

Responsible for reviewing adverse subrogation demands, settling diminished value claims and responding to adverse carrier arbitrations and cross-applying when applicable, within their designated authority level. Works within significant limits and authority on assignments of higher technical complexity and coordination; handles multiple claims, evaluation of auto, RV, and motorcycle damage, negotiation of vehicle damage estimates, negotiation of diminished value claims and out of state losses.

Your work:

• Reviews and evaluates previously approved estimates from adverse carriers 
• Independently evaluates, negotiates and settles physical damage and total loss claims along with other suffixes (i.e. loss of use, property damage) 
• Negotiates and settles Diminution of Value claims with third party claimant or their attorney 
• Process payments appropriately and review with supervision beyond settlement authority 
• Respond to arbitrations that are filed by adverse carriers regarding physical damage and/or liability only claims.   
• Handle arbitration cross-application as needed.   
• Research laws and statutes to include with arbitration contentions.  Crafts/writes detailed arguments in a manner most accurately affirming desired outcome/decision via electronic media. 
• Responsible for hearing Property Damage and/or Liability Arbitrations 

Required Experience, Education and Skills 

• High School (HS)/GED or 1 year customer service experience in a virtual environment leveraging internet, phone, and chat features industry 
• To serve as a physical damage arbitrator, with a minimum of three years of claims adjusting experience is required
• 3+ years of claims experience 
• 1+ year physical damage experience 
• Possesses demonstrated technical knowledge and skills reflective of successful progression through job family levels, inclusive of auto-body repair practices and procedures 
• Strong and effective negotiation skills strong analytical, problem-solving and organizational skills. 
• Basic math and working computer skills with technical aptitude to utilize a variety of software applications 
• Good alternative ways to prepare and defend arbitrations 
• Strong oral and written communication skills   
• Ability to work in a flexible, changing environment 
• Ability to wo