Sr. Technical Curriculum Developer

Company Description

A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard.

Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team.

Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value.

Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture.

Job Description

Job Title: Sr. Technical Curriculum Developer

Locations: Remote

Reports to: Manager, Curriculum Development

A quick snapshot…

The Sr. Technical Curriculum Developer is a key member on the curriculum development team responsible for delivering courses for our API products that are focused on the Revenue Lifecycle.  In this role, you will learn the Conga’s Revenue Lifecycle, the business process it solves such as configuring carts, pricing, quoting and other document generation.  You will also learn about our various customers and common industry use cases to build curriculum.  You will use your skills to develop any content that is programmatic in nature.  If there is functionality that requires scripting, querying or coding, you will help with the development of that curriculum along with SMEs.  For example, our document generation product has a suite of APIs to automate a business’s documentation process.  You may look at the APIs and create training on how to generate a document, retrieve the status of the generated document and then have the document be downloaded by a button. In this example you are free to develop examples in Python, JavaScript, Node or a lightweight language where the focus is on our APIs and schema.  When working on some of our other products, you will be required to develop examples in C#. 

Why it’s a big deal…  

As a Sr. Technical Curriculum Developer, you will play a critical role in designing, developing, and delivering comprehensive curriculum focused on Conga’s APIs along with front-end development. Your code development and instructional design expertise will help us educate our developers and technical professionals to harness the full potential of our API products. You need to be comfortable researching technical topics, collaborating with SMEs, designing, and writing course material.  You will develop curriculum that translates technical topics into concise and simple modules for a range of audiences.  You will ensure that content is technically correct and aligns with our product roadmap. Conga is releasing a suite of new products in its Revenue Lifecycle Management portfolio, and some are API only products.  We want to make sure that our customers are successful by not only providing them with documentation, but training as well.  You will be an integral part of the success of Conga’s API only products.  You will help deliver first rate training for our APIs to complement our documentation and ensure our customer’s success.  

Are you the person we’re looking for?  

Curriculum Development. 5 years of experience with curriculum development for technical software or 5 years of code development and examples of documentation and training you produced at a software company. Expertise in creating and updating curriculum materials, including tutorials, guides, and documentation examples to teach our API products.  Including development concepts and best practices, aligning curriculum content with the latest industry standards for API training. You will also develop curriculum for more technical parts of our platform.  

Collaboration. Experience working closely with subject matter experts, technical teams, and other stakeholders to gather information and ensure the accuracy of curriculum materials. Collaborating with multimedia specialists and instructional designers to enhance the learning experience.

Development Expertise. Develop hands-on exercises and projects that allow learners to apply Conga APIs to real-world scenarios. Experience