Director of Information Technology, Openings and Transitions

Company Description

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

Job Description

Become one of the authors of our story. Join Auberge Resorts Collection as the Director of Technology – New Openings and Transitions, a highly strategic and hands-on leadership role responsible for delivering the full technology lifecycle for new hotel openings, property transitions, and major capital renovation projects. This role requires a dynamic leader who thrives at the intersection of hospitality operations, IT infrastructure, construction, and technology innovation.

You will drive all aspects of technology design, planning, deployment, and operational readiness for new properties and support the broader growth strategy of Auberge. Working closely with internal teams and external partners, you will ensure each opening is operationally sound, on time, and future-ready.

This role is based out of our Bethesda, MD home office with travel up to 50% depending on the volume of projects. 

Project Management

• Lead technology project planning, design integration, and execution for new openings, property transitions, and major renovations.

• Manage the IT project lifecycle, ensuring alignment with construction phases and operational needs.

• Create and maintain comprehensive project plans, budgets, timelines, and risk management strategies.

• Coordinate technology requirements with Development, Design & Construction, Operations, and Finance teams throughout each project.

• Deliver technology opening playbooks, checklists, and standards to ensure consistency and excellence across all properties.

Low Voltage and Construction Management

• Collaborate with architects, engineers, and construction teams to embed IT requirements into building design and specifications.

• Oversee the planning, design review, and installation of all low voltage systems, including Structured Cabling, AV, WiFi, BMS, Security Systems, and Voice systems.

• Ensure technology infrastructure is properly sequenced with construction schedules to avoid delays and rework.

• Conduct onsite inspections to verify proper installation, configuration, and testing of all IT systems and infrastructure.

Financial Management

• Develop detailed pre-opening IT budgets and manage expenditures against project budgets.

• Analyze vendor proposals and technology costs, identifying value engineering and savings opportunities.

• Support ownership and corporate stakeholders with cost rationalization and funding discussions related to technology scope.

Technology Operations and Support

• Lead cutover and stabilization efforts for technology systems during pre-opening and immediate post-opening phases.

• Provide technical leadership and documentation for operational handover to property IT teams.

• Establish standard operating procedures (SOPs) for technology operations, business continuity, data privacy (PII), and cybersecurity compliance.

Vendor and Partner Management

• Source, vet, negotiate, and manage technology vendors, integrators, and consultants supporting openings and transitions.

• Enforce service level agreements and performance standards.

• Build strong partnerships with vendors to ensure innovative, scalable, and cost-effective technology solutions.

Governance and Compliance

• Ensure adherence to Auberge’s cybersecurity, data protection, and IT policy standards for all new properties.

• Oversee incident response, disaster recovery planning, and compliance readiness as part of the technology deployment.

Qualifications

• 8+ years of progressive IT leadership experience, ideally within luxury hospitality, with a focus on hotel openings, property transitions, or major capital projects.

• Strong knowledge o