Executive Director, Product - Open Banking Experiences

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. Chase is seeking a dedicated and innovative Product Director to lead a key area of the rapidly growing Open Banking product. In this role, you will use your experience in customer-focused outcomes and strong delivery track record to provide customers improved experiences to manage their personal finances including holistic views of their data, and enhance several use cases including Payments.

As an Executive Director, Product in Open Banking, you will lead innovation through the development of products and features that delight customers. As a leader on the team, you will challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

Job responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
• Partner with and influence other Product teams to enhance existing customer experiences to include external data.
• Partner with engineering leads to oversee development team and ensure effective sprint planning and utilization of development cycles
• Engage in and drive testing and validation across feature delivery
• Lead a team of product managers
• Act as a strategic partner across the Product Quad team partnering with tech, design and data

Required qualifications, capabilities and skills 

• 10+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience leading product teams, driving change within large organizations, and managing stakeholders across multiple functions
• Strong experience with APIs, including API-based products and services, and an understanding of API-related concepts (ex. JSON), and experience with partner-facing restful APIs
• Experience in defining and building out product roadmap  
• Structured and strategic thinker, effective communicator with excellent written and verbal communication skills
• Commitment and self-motivation suitable to a start-up team
• Proficient with the Microsoft Office suite and with JIRA

Preferred qualifications, capabilities and skills 

• Recognized thought leader within Open Banking
• Demonstrable experience working on a regulated product or feature set

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include com