Senior Business Solution Analyst Marketing (f/m/d)

<p><span>To support our department Information Technology in Munich,<span><strong> </strong></span>we are currently offering a position as</span></p> <p> </p> <p><span><strong>Senior Business Solution Analyst Marketing (f/m/d)</strong></span></p> <p> </p> <p><span><strong><span>Your Tasks</span></strong></span></p> <ul> <li>You will act as the main point of contact for the assigned departments in all matters relating to digital solutions and processes</li> <li>In addition, you will establish and maintain close cooperation with stakeholders in order to be perceived as a strategic partner</li> <li>You will collect, evaluate, and prioritize requirements from the EMEA region with regard to changes, enhancements, and new projects—in close coordination with the departments</li> <li>Furthermore, you will develop a project roadmap in line with departmental goals and the global IT strategy and independently develop solutions.</li> <li>You will actively participate in projects, take on project management responsibilities where necessary using agile methods, and develop strategies for the digitalization and automation of business processes.</li> <li>Proactively advise specialist departments on new technologies, solutions, and optimization opportunities – e.g., by benchmarking existing processes with best practices</li> <li>You will work closely with other IT departments, such as the Digital Transformation Office or the Citizen Development Initiative, and provide 2nd-level support for the digital solutions used</li> </ul> <p><span> <span><strong>Your Profile</strong></span></span></p> <ul> <li>You have a university degree or comparable qualification with several years of professional experience, particularly in project management in the IT or marketing field</li> <li>Practical experience with common CRM systems (e.g., Salesforce, Dynamics 365, Hubspot) as well as experience with marketing automation platforms (e.g., Salesforce Marketing Cloud, Dynamics 365 Customer Insights, Emarsys)</li> <li>You also have an understanding of core processes in marketing departments and how IT organizations work, as well as sound project management skills</li> <li>Experience with methods and tools for process optimization and requirements analysis, as well as working with global teams, and a willingness to continuously learn about relevant technologies</li> <li>You are characterized by your independent, structured, and goal-oriented way of working, as well as your strong initiative and customer focus</li> <li>Assertiveness, linguistic skills, and a confident manner are just as important to you as they are to us</li> <li>Finally you enjoy working in a team and are fluent in spoken and written English</li> </ul>