Media Operations Technician

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. 

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

NBCUniversal, in Englewood Cliffs, NJ, is home to a Media Operations Center team that is a group of innovative and highly skilled technicians that oversee the inbound and outbound digital delivery of NBC Universal content.

The Media Operations Center team is responsible for ensuring content is sourced, prepared, and fulfilled to outlets such as cable networks, online destinations, Peacock, and more. In this role you will be part of a 24x7 driven and highly motivated team that supports the fulfillment of media content to NBCUniversal’s distribution outlets.

As a Media Operations Technician, you will be responsible for a hybrid skillset that encompasses all aspects of the digital supply chain: source content QC, encode, edit, and delivery to clients.

This role requires focus, attention to detail, communication skills and determination to execute and distribute assets properly and in a timely manner while maintaining the department goal of 99.999% reliability and availability.

• Maintain on-air continuity by completing all content needed for broadcast inclusive of long-form, short-from, promos, commercials, and graphics according to NBC Universal’s automated material management system knows as the “Make-list”.
• Learn and perform all technical processes and technologies in the Media Operations Center as well as additional processes and technologies created in the future.
• Support NBC Universal’s Program Operations, On-Air Marketing and Programming departments with all their ingest, transcode and QC needs.
• Perform metadata verification and creation on inbound NBC Universal content to prepare it for distribution to broadcast networks, NBC Uni’s own streaming platform, Peacock, as well as all secondary outlets.
• Learn and verify technical specifications of inbound and outbound content to confirm inbound content is meeting the specifications of NBC Uni as well as outbound content meeting the specifications of our clients.
• Able to perform real time, long-form, high resolution, quality control screening of NBC Uni content to identify legal, technical, and even creative issues that will be communicated back to providers and ensure all technical aspects are compiled to meet FCC/NBCU specifications.

Qualifications

• High school diploma and relevant certification or associate degree in Media or Communications or equivalent relevant professional experience
• Must be willing and able to view all NBC Universal content including that considered to be mature in nature

Preferred Qualifications: 

• A track record of meeting or exceeding performance expectations
• A punctual, hardworking, disciplined, and dependable individual
• Knowledge and understanding of various digital formats, codecs, and industry standard tools
• Knowledge and understanding of digital broadcast and production technical systems, standards and processes
• Detail oriented, respectful, and motivated team player with good communication skills and a positive attitude
• Ability to multi-task and balance numerous priorities in a deadline-oriented environment
• Ability to learn new technologies
• Proven ability to solve problems under pressure
• Experience working with both PC and MAC computer systems
• Bilingual - English and Spanish a plus

Additional Requirements

• Must be w