Analyst Operations Strategy

 

 

Position Summary: 

JetBlue is looking for an Analyst of Operations Strategy in NYC. The Operations Planning & Data Analysis team works with the Network Planning/Scheduling team and all the various operating groups on schedule levers, crew planning levers, manpower planning, etc. with the overarching goal of optimizing the tradeoff between operability & profitability. The ideal candidate has a passion for aviation, a deep understanding of operational reliability and airline schedules, strong problem-solving abilities and developed quantitative and interpersonal skills. Finally, at JetBlue we take our mission to Inspire Humanity very seriously. As such, we are looking for someone who embodies our five values of Safety, Caring, Integrity, Passion and Fun. 

 

Essential Responsibilities: 

• Analyze JetBlue operational and on-time performance; assess potential constraints that hinder the performance and recommend ways for improvement
• Produce and ensure accuracy of monthly reporting for various internal teams; create automated reports and dashboards with operational data
• Support strategy for JetBlue operational reliability 
• Work with various operating groups to determine requirements/buffers that would set them up for reliable performance and analyze (opportunity) cost/trade-offs of those 
• Actively review JetBlue’s schedules to ensure agreed criteria are provided and look for opportunities to improve performance 
• Perform ad hoc operability-related projects in support of senior leadership 
• Build relationships with operational partners across the system 
• Support other teams including all operational divisions, Airline Planning and Finance 
• Other duties as assigned 

 

Minimum Experience and Qualifications: 

• Bachelors’ Degree in aviation, mathematics, operational research, computer science, economics, engineering or a related field OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
• One (1) year of analytical experience with proven ability to analyze, compare, evaluate, reconcile and order data
• Strong capabilities with database querying (e.g., Structured Query Language (SQL)) and/or high-level programming language(s) (such as Python, R or Visual Basic)
• Proficiency with Microsoft Excel and PowerPoint
• Have a positive, “can-do” attitude and excellent interpersonal skills
• Strong written and verbal communication ability 
• Available for occasional overnight travel (10%) 
• Must pass a pre-employment drug test 
• Must be legally eligible to work in the country in which the position is located 
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

 

Preferred Experience and Qualifications:

• Two (2) years of work experience in aviation, finance, management consulting or a related field 
• One (1) year of work experience at an airline in Operations Planning, Network Planning, Revenue Management or Finance 
• Experience communicating with senior leadership

 

Crewmember Expectations: 

• Regular attendance and punctuality  
• Potential need to work flexible hours and be available to respond on short notice 
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture—that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards 
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) 
• The use of ChatGPT or any other automated tool during the inte