Sr Mgr. Business Analyst

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Senior Manager, Business Analyst provides strategic and people leadership for a team of Business Analysts supporting complex, cross‑functional initiatives. This role is accountable for setting the business analysis vision, establishing standards and best practices, and ensuring high‑quality requirements delivery across programs and portfolios. The Senior Manager partners closely with Product, Technology, Operations, and executive stakeholders to translate business strategy into scalable, executable solutions.

Key Responsibilities

Business Analysis Leadership

• Establish and enforce enterprise‑aligned business analysis standards, methodologies, and governance across initiatives
• Ensure consistent, high‑quality requirements documentation (business, functional, non‑functional, data, and process)
• Drive clarity from ambiguity by translating complex business needs into actionable requirements and outcomes
• Provide oversight for end‑to‑end requirements lifecycle, including discovery, refinement, traceability, validation, and change management

Stakeholder & Strategy Partnership

• Serve as a advisor to business and technology leaders on solution design, scope trade‑offs, and delivery approach
• Partner with Product, Engineering, Architecture, QA, and Operations to align requirements with technical and operational capabilities
• Facilitate executive‑level discussions to resolve scope, priority, risk, and dependency issues
• Support strategic initiatives, roadmaps, and investment decisions through data‑driven analysis

Delivery Oversight & Governance

• Ensure requirements quality supports on‑time, on‑budget delivery of initiatives
• Identify and mitigate risks related to scope, dependencies, data, and regulatory requirements
• Monitor key performance indicators related to analysis quality, delivery efficiency, and stakeholder satisfaction
• Promote continuous improvement through retrospectives, metrics, and process optimization

 

Required Qualifications

• 10+ years of Business Analysis experience, including 4+ years in a people management or senior leadership role
• Proven experience leading Business Analysts supporting large, complex programs or portfolios
• Strong expertise in requirements management, process modeling, and business‑to‑technology translation
• Experience working in Agile, Hybrid, and/or Waterfall delivery environments
• Exceptional communication, facilitation, and executive‑level presentation skills

Preferred Qualifications

• Healthcare, insurance, or regulated industry experience
• Experience supporting large‑scale technology modernization or digital transformation initiatives
• Familiarity with data analytics, reporting, and KPI‑driven decision making
• CBAP, PMI‑PBA, or Agile‑related certifications

Education
Bachelor’s degree or equivalent experience

Pay Range

The typical pay range for this role is:

$75,400.00 - $165,954.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.