Senior Salesforce Administrator

Labcorp, a Global life-science leader, is recruiting a Senior Salesforce Administrator for a dynamic team. This role can be Remote based in the U.S.

About Labcorp:

We are a global leader of innovative and comprehensive laboratory services that helps doctors, hospitals, pharmaceutical companies, researchers and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development laboratory capabilities, our 60,000+ employees combine cutting-edge innovation, science and technology to solve some of today’s biggest health challenges, accelerate life-changing healthcare breakthroughs and impact lives around the world.

About the role:

• The role is part of the Commercial Operations Team which ensures that the Labcorp BLS Sales, Proposals and Contracts teams can leverage new and existing technologies to meet the commercial needs of our clients.

• A unique opportunity to combine your interest in sales, proposals, contracts, data analytics and technology.

• Serve as the lead Salesforce Administrator for the Labcorp BLS CRM system, possessing full knowledge of the system and associated tools, including functionality, troubleshooting and administrative support.

• Responsible for establishing and maintaining relationships with all functional areas using Salesforce.com, including Sales, Proposal Management, Marketing, Finance, Contracts, etc.

• Serve as the Salesforce Administrator technical lead on commercial projects. Responsible for reviewing the business requirements and translating these into functional requirements.

• Facilitate and support the Salesforce.com Governance Process for Labcorp BLS.

• Demonstrated understanding of the underlying technical requirements for Salesforce Automation and Microsoft Exchange, SQL Server, Active Directory and Internet Information Server (IIS)

• Strong knowledge of the organizational culture and structure, particularly of the Global Commercial Organization

• Effective communication skills to help internally “sell” and “service” the user group, including training requirements and system benefits

About you:

To be successful for this position you must have the following criteria:

• Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact

• Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook, Powerpoint)

• Demonstrated ability to plan, multi-task and prioritize

• Demonstrated teamwork, communication (written and verbal), and organizational skills

• Ability to work to deadlines

• Strong analytical skills

• Positive attitude and sense of urgency

Your qualifications:

Required:

• Bachelor’s degree required in Computer Science or similar field.

• 2 years’ minimum experience working with Salesforce or equivalent application experience.

• Salesforce Administrator Certification required

• Salesforce Advanced Administrator Certification required

• No sponsorship available for this role

Preferred:

• Salesforce Platform App Builder Certification preferred

• Salesforce Sales Cloud Consultant Certification

• Ideally experience in life science industry

What you will find at Labcorp:

• Work-life balance: At Labcorp, you can manage your work-life balance with their employee-friendly leave policy and enjoy dedicated time with your friends and family. Work days are usually from Monday to Friday with flexible work timings.

• Training & development: Labcorp offers developmental training in self-paced, virtual, and live-in-person formats to help grow your career. The company aims to help improve your cultural awareness, offer valuable global insights and help you develop a strong global mindset. Labcorp increases employee engagement, encouraging cross-team connections and creating a culture of mentorship throughout the organization.

Why us:

• Labcorp, a global leader in natural sciences, is a company committed to improving health and providing clear, confident solutions through its research into diagnosis and drug offerings.

• Labcorp supported the pharmaceutical industry develop more medicines worldwide than any other company, including the top 50 best-selling drugs on the market today.

• We are also the world´s biggest Central Lab, generating more clinical trial data than all other central laboratories combined.

• Our Early Phase Solutions have p