Sr. Network Engineer

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

Join our team at Hims and Hers Health, Inc. (Hims & Hers) as a Senior Network Engineer.  We're a groundbreaking multi-specialty telehealth platform, revolutionizing healthcare accessibility. With a focus on network infrastructure solutions and cloud networking expertise you'll help shape our dynamic network infrastructure. Your role directly impacts how we connect consumers to licensed healthcare professionals, making better health easily attainable.  You should be a forward thinking, innovative individual driven to identify updated tactics to traditional and/or complex problems.

You Will:

• Implement and maintain network architecture emphasizing next-gen Cisco, Palo Alto, and AWS cloud networking solutions at Hims and Hers Health
• Become a technical SME for any assigned project or task
• Monitor all infrastructure systems to verify all are working correctly using DataDog
• Ensure the stability, integrity, and efficient operation of in-house information systems that support core organizational functions at Hims and Hers Health
• Provide tier 3 support of any infrastructure pertaining to network operations or operational impact
• Build and maintain SOPs, best practices, hardening documentation, and other internal reference documentation
• Follow standards and best practices set in place by Security and Network leadership
• Assist with development of Disaster Recovery play books and operational implementation
• Maintain and execute an infrastructure systems backup plan
• Perform technological audits (config and best practices) on a scheduled annual cadence
• Proactively evaluate and implement security measures specific to Hims and Hers Health, safeguarding sensitive data and ensuring compliance
• Maintain on-premises and remote connectivity for our Hybrid users by supporting ZTNA solutions, IPSec site-to-site connectivity, additionally mesh and/or hub and spoke SDWAN architecture
• Expertise with Route & Switch, WLAN, DDI solutions, Out of Band Management, NAC, and Layer 7 firewalls
• Excellence in cross-functional collaboration with multiple technical and non-technical teams and departments
• Ability to clearly communicate with any organizational unit
• Participate in on-call rotations, reflecting our commitment to patient well-being

You Have:

• A bachelor’s degree in Computer Science or a related field is required
• 8+ years of network engineering experience
• Experience with network design, protocols, and network topology
• Expertise with Cisco & Meraki, DDI solutions, and network security, Layers 1-7
• Experience in technological auditing
• Understanding of network and server security in a healthcare context
• Relevant certifications: Cisco CCNP, CCDP, DevNet Professional, AWS Solutions Architect, Palo Alto PCNSE, etc
• Proficiency in private and public cloud environments
• Expert problem-solving skills
• Scripting and/or automation skills with platforms like Ansible and Chef
• Experience with network architecture designing software (e.g. Visio)
• Proficiency in participating in a Change Management process
• Experience with advanced Routing protocols like BGP
• Up to 25% travel may be required as needed to our sites across the United States

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensiv