Manager, Specialty Compliance and Ethics, Brand Portal - Global Marketplace and eCommerce Compliance

Position Summary...

Are you looking to lead strategic partnerships with key brand owners? If so, this role might be for you!

About the Position...
The Manager, Global Marketplace and eCommerce Compliance, Brand Owner Engagement plays an important role in the Seller Compliance Team. This individual is responsible for developing strong partnerships with brand owners and demonstrating Walmart’s commitment to brand protection by implementing monitoring standards that uphold the integrity of Walmart’s brand protection tools. The primary focus of this role is to identify feature and technical gaps in the Brand Portal and drive efforts to improve Brand Portal functionality. The Manager will be tasked with handling escalations from internal stakeholders and external parties. In addition, they will be responsible for communicating and coordinating process changes to risk operations team and other relevant stakeholders.

The position will report to Senior Manager, Brand Compliance and will partner with the Legal, Data Analytics, Marketplace, Risk Operations, Product and Engineering teams.

What you'll do...

• Develop and maintain strong partnerships with brand owners and third-party sellers in the US and globally
• Triage support tickets, troubleshoot technical issues and coordinate the implementation of new features with the goal of improving the user experience of the Brand Portal
• Develop and define monitoring standards to mitigate compliance risks associated with IP tools
• Work cross functionally with IP team, risk operations team, legal, product and engineering to address pain points faced by rights owners
• Drive efforts to improve proactive monitoring tools by providing recommendations based on rights owner feedback

What you’ll bring…

• Excellent communication and presentation skills. Ability to de-escalate conflict and educate internal stakeholders and external parties on brand protection and Brand Portal
• Ability to provide actionable data insights from Brand Portal metrics and take steps to improve compliance controls in Brand Portal
• Knowledge in intellectual property and common concerns shared by rights owners

Minimum requirements...

• A minimum of 3 years of relevant experience in the e-commerce industry
• A minimum of 2 years of relevant experience in intellectual property, risk management, policy enforcement, brand protection or legal operations

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. 

Benefits & Perks

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. 

Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where th