Retail Contracts Manager

Description

About Trademark Property Company

Trademark Property Company, based in Fort Worth, Texas, is a full-service real estate firm specializing in the development, investment, and management of mixed-use, retail, multifamily, and office properties.

We aren’t just about square footage or leasing rates. We are in the business of placemaking and turning ordinary spaces into community hubs—places where people want to be, connect, and experience something special. Our business is focused on adding value to assets, but our passion is adding value to communities. 

We don’t just manage properties; we curate experiences. If you want a career that is as dynamic and vibrant as the places we create, you’re looking in the right place. 

We aim for our culture to truly reflect our purpose and guiding principles. Our Purpose is to be extraordinary stewards, enhance communities and enrich lives. Our guiding principles: 

• Have Vision 
• Engage People 
• Make a Difference 
• Create Value 
• Build Partnerships 

Do you like what you’re reading? Nice, but enough about us, let’s talk about you. Are You…

• Passionate: You thrive on creating value for everyone involved, from the stakeholders to the Sunday afternoon shoppers. 
• A Partner: You cultivate relationships based on integrity and respect because you know we succeed together. 
• Growth-Minded: You see challenges as opportunities to evolve and failure as data for improvement. 

The Opportunity

We are seeking a Retail Contracts Manager to lead the management of retail contracts and associated operational processes across our mixed-use assets. This role is a vital connection point within our organization, serving as a key liaison across Legal, Property Management, Retail, and Residential ("Living") teams to drive contract compliance, mitigate operational risk, and enable integrated service delivery. If you are a process-minded professional who loves creating scalability, ensuring absolute alignment with lease obligations, and contributing to vibrant community hubs, this role offers an incredible platform for your professional impact and growth.

• Work Model: Full-time, in-person
• Reports To: General Manager

What You’ll Do

1. Contract Services & Procurement Lifecycle

• Lifecycle Administration: Oversee the full lifecycle of retail-related contracts, including drafting coordination, review facilitation, execution readiness, and ongoing administration.
• Strategic Alignment: Ensure all operational contracts align perfectly with Property Management Agreements (PMAs), explicit lease obligations, and established company standards.
• RFP & Bidding Oversight: Coordinate the RFP and bidding process for retail service contracts, ensuring rigorous documentation, tight scope definitions, and proper vendor selection alignment.
• Performance Monitoring: Monitor vendor contract performance, checking service delivery benchmarks, billing accuracy, and compliance with agreed terms, proactively escalating discrepancies as needed.

2. Legal Liaising & Litigation Tracking

• Legal Liaison: Serve as the direct operational liaison between Management Services and Legal to ensure strict contract alignment, accurate documentation, and proactive risk awareness.
• Dispute Resolution: Track contract-related disputes, vendor claims, and operational escalations, ensuring timely communication updates and close coordination with Legal stakeholders.
• Audit Readiness: Maintain highly organized, transparent records of contract amendments, legal correspondence, and litigation-related materials to support internal audits.

3. Risk Management & Commercial Protection

• Risk Identification: Proactively identify contractual and operational risks related to retail tenants, third-party vendors, and specialized service agreements, escalating issues appropriately.
• Brand Protection: Verify that all agreements include robust legal protections—such as comprehensive insurance parameters, indemnification clauses, and strict service levels—consistent with company standards.
• Cross-Functional Mitigation: Partner with property teams to aggressively mitigate risk exposure regarding vendor performance failures, unmet tenant obligations, and execution gaps.