Pharmacy Applications Support Specialist - Pharmacy Administration - Full-Time - Day

Schedule

Full-Time: 40 hours/weekly

Monday through Friday 7 - 330

General Summary

Provides analytical support of the System pharmacy applications to support the business strategies, strategic vision and goals of the System. Maintains, tests and develops Pharmacy databases and performs related duties.

Essential Functions:

• Develops and revises the Electronic Health Record (EHR), dispensing cabinet, carousel databases as necessary when new drugs and/or processes are introduced into the Pharmacy. Appropriately documents changes. Participates in the implementation of new technology.
• Analyzes hardware and/or software failures and takes corrective action.
• Investigates new functionality with existing software and implements processes to utilize the functionality.
• Participates in the planning process for new technology and tests the impact of changes to the System pharmacy technology.
• Uses reports from pharmacy technology to monitor and improve departmental workflow and productivity.
• Trains pharmacy and nursing employees in proper use of pharmacy technology
• Controls and monitors access of users to the dispensing cabinet. Adjusts privileges as responsibilities change as notified by Human Resources.
• Updates drug cost information in EHR which influences the patient charges. Researches pharmacy billing errors in the EHR and provides information to billing personnel.
• Implements and maintains databases of users and area templates for floorstock ordering system.
• Monitors CII safe activity/performs monthly inventory and follows up on dispensing cabinet narcotic activities.

Common Expectations:

• Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodologies that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
• Participates in educational programs and inservice meetings.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• 2 years Including at least 1 year working with healthcare applications or technologies. Required

Licenses:

• Certified Pharmacy Technician Upon Hire Required

Knowledge, Skills, and Abilities:

• Able to work well in a team environment.
• Able to accept responsibility.
• Thorough knowledge of relevant specialty areas.
• Analytical and logical approach to problem solving.
• Clarity and discipline in communication skills – written and verbal.
• Capable of imaginative and abstract reasoning.
• Demonstrates troubleshooting skills.
• Self-reliant and capable of independent work.

Benefits Offered:

• Comprehensive health benefits
• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Short-term disability
• Education assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing programs
• Caregiver support via Wellthy
• Childcare referral service via Wellthy

WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians an