Office Specialist III, HIM Operations (Spanish Bilingual)

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.  

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY:

We are currently seeking an Office Specialist III to join our HIM Operations team. This full-time role will primarily work on-site (Day (8:00 AM - 4:30 PM) and Every 3rd Weekend, and rotating holidays). 

The position will be with the Birth Registry plays a vital role in ensuring the accurate and timely registration of birth records. This position involves direct interaction with new mothers, abstracting medical charts, and entering sensitive data into the Minnesota Registration & Certification (MR&C) system. The ideal candidate will be bilingual in Spanish, possess strong typing and data entry skills, and be eligible to become a Notary Public.

Purpose of this position: Under general supervision, an employee in this class performs work in a senior-level office support capacity that involves the application of significant and technical skill to the preparation of specialized office documents, use of computerized information systems, forms processing, and public service contact

RESPONSIBILITIES:

• Prepares, files, retrieves, and maintains records and documents from departmental filing systems; develops forms and/or assists with revision; maintains supplies, office equipment, and inventory
• Collects, evaluates, screens, relays, and responds to a broad range of requests for information; explains a variety of requirements, policies, and procedures regarding services to public and staff
• Processes and verifies complex information and calculations on forms, documents, and requisitions
• Inputs, retrieves, and modifies information and data stored in computerized systems, e.g. PeopleSoft; assists other users with problems associated with computerized systems and programs; generates reports using computer software
• Records and updates information (including complex financial data) on a variety of forms, logs, journals, and ledgers
• Writes, prepares, and proofreads original correspondence, specialized reports, lists, tables, and other specialized departmental documents, e.g. meeting minutes
• Performs special project activities
• Assigns and directs daily activities of coworkers; reviews quality and quantity of work of coworkers; resolves problems or issues regarding scheduling and work priorities; monitors work progress
• Performs other duties as assigned