Upmarket PreSales Director, AMER

As our AMER PreSales team continues to experience rapid growth, with a particular focus on Upmarket strategic initiatives, we are seeking an experienced and dynamic individual to join our team as the Upmarket PreSales Director. This newly created role will play a crucial part in shaping the future of HubSpot Upmarket sales efforts, driving growth, and expanding our market impact to provide an exceptional experience to our customers. The successful candidate will be responsible for leading and developing a talented team of PreSales leaders and team members across HubSpot Mid-Market and Corporate segments, leveraging data-driven insights and strategic partnerships to achieve our ambitious goals.

Key Responsibilities:

• Lead and develop a team of Solutions Engineers and Solutions Architects, ensuring alignment with company objectives and driving a culture of excellence, that celebrates diversity, inclusion, and belonging
• Provide strategic direction to Upmarket PreSales teams using data, KPIs, and OKRs, collaborating closely with senior leadership to set targets and drive growth
• Play an active role in cross-functional collaboration to influence, deliver and implement HubSpot’s Upmarket strategy, enhancing feedback loops for product development
• Contribute to the evolution of Solutions Engineer and Solution Architect roles in the Upmarket space, driving innovation and excellence in customer solutions

Experience and Expertise:

• Deep Pre-Sales Experience:‬‭ Has experience leading‬‭ technical teams in an Upmarket environment, demonstrating the ability to‬ manage complexity and scale a team.
• People Leadership: Has second-line management experience, ‬with a proven record of leading large teams, fostering a diverse, inclusive, and purposeful team environment, and has led‬ PreSales strategy to accelerate sales, developing technical go-to-market‬ motions for large customer acquisition.
• Stakeholder Management:‬‭ Extensive experience influencing‬‭ internally (at all‬ levels of the organization including senior leadership teams) and‬ externally (customers and partners). Experience building and maintaining strong‬ relationships, with the ability to build trust, influence, and work cross-functionally.

Leadership Capabilities:

• ‭Inspire & Influence:‬‭ Leads through influence, co-creates‬‭ meaning and‬ purpose with their direct reports and across matrix organizations.‬ Inspires others to demonstrate HubSpot’s values and works together to‬ create a passionate, diverse high performing culture.‬
• Build Talent & Teams:‬‭ Proven playbook for hiring,‬‭ coaching, and‬ mentoring technical go-to-market teams. Ability to motivate, guide, grow‬ and lead a team towards successful outcomes while maintaining high‭ employee morale.‬
• ‭Shape Strategy:‬‭ Anticipates and interprets market‬‭ changes and envisions the‬ future. Can synthesize vast information to decide strategic priorities. Making‬‭ sound decisions based on understanding customer behaviors and business, analyzing data, and applying‬‭ best practices. 
• ‭Drive Results:‬‭ Drives execution and builds the necessary‬‭ capability to succeed.‬ Initiates action and commits to achieving business outcomes by taking‬‭ accountability for goals. A proven ability to think strategically with a customer-first mindset and collaborate‬‭ with leadership to define and implement successful sales programs.‬
• ‭Lead Innovation:‬‭ Experiments, collaborates, and drives innovation across the‬ company with a passion for delivering remarkable customer experience in the Upmarket space. Works well cross-functionally to create new solutions and ideas‬

Culture Add & Impact‬:

• ‭Integrity:‬‭ Upholds and acts with the highest standards‬‭ of honesty and‬ ethical behavior.‬
• ‭Diversity & Inclusion:‬‭ Advocates for and promotes‬‭ diversity and inclusion in‬ all that they do. Creates an inclusive and psychologically safe environment that embraces and champions diversity.‬
• ‭Commitment to Customers:‬‭ Strive to provide and deliver‬‭ best results for‬ customers. Deeply understands customers’ needs and motivations and delivers‭ excellent service to them.‬
• Growth Mindset & ‭Accountability:‬‭ Demonstrates resilience, initiative, and a positive attitude toward professional development, embracing continuous learning and improvement. Proactively seek feedback, learn from mistakes, and holds themselves and‬ others accountable.‬

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We are committed to creating a diverse an