B2B Customer Service Representative

<p><strong>ManpowerGroup Greece,</strong> on behalf of its client, leading multinational company specialized in hygiene and infection solutions and services, is looking for an energetic <strong>B2B Customer Service Representative, </strong>to join its premises in Chalandri.</p> <p><strong>Working hours</strong><strong>: </strong>Monday-Friday, 08:30-17:00</p> <p><strong>Location: </strong>Chalandri, Athens (on-site)</p> <p><strong>What you will do: </strong></p> <ul> <li>Handle incoming calls in a prompt and professional manner</li> <li>Places &amp; processes orders, monitor order status, handle customer requests and inquiries</li> <li>Contact 3PLs and Sales team to provide knowledgeable information to customers</li> <li>Contribute to team KPIs and ensure compliance with external &amp; internal auditing requirements</li> <li>Provide overall reliable customer service in area of responsibility &amp; back up in other areas of the department such as Returns from customers, Equipment on Loan, Equipment on Rent, Exports, Department Reporting and Billing</li> </ul><p><strong>Requirements</strong></p><ul> <li>Minimum 1 year of working experience in B2B Customer Service ideally in a multinational company</li> <li>Proficient with Microsoft Office especially with Excel </li> <li>Knowledge of SAP is highly desired</li> <li>Excellent knowledge of English language (verbal &amp; written communication)</li> <li>Attention to detail</li> <li>Customer-centric attitude &amp; approach</li> </ul><p><strong>Benefits</strong></p><ul> <li>Competitive remuneration package</li> <li>Ticket restaurant card</li> <li>Annual bonus scheme</li> <li>Private health insurance for the employee and his/her family</li> <li>Full training so that you soon become a real expert in what you do</li> <li>Excellent, team based working environment and an exciting chance to shape your career in a world leading organization</li> </ul>