Veterinary Receptionist - Snohomish, WA

Who we are

Snohomish Station Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary ReceptionistStatus: Full-timeSalary: $18–$21 per hourSchedule: Three to four 10-hour shifts per weekExperience: Customer service experience required; veterinary reception experience preferred

Benefits Highlights

• Financial Rewards that Grow with You: A flexible approach to compensation that reflects your skill set and future performance, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account (full-time only), 529 Savings Plan, Tuition Support Program (full-time only), and Referral Bonus Program.
• Wellness & Peace of Mind: Health insurance including medical, dental, and vision (full-time only), supplemental insurance options, paid parental leave, Sick Time / Paid Time Off, free or discounted lab work for employee pets, pet discounts on services and products, and a pet food discount program.
• Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, professional development opportunities, continuing education allowance, and a uniform allowance.
• Lifestyle Perks You'll Appreciate: Three- or four-day work weeks, six paid holidays (full-time only), an Employee Assistance Program, and an Employee Discount Program.

Looking for a veterinary reception role where you can build lasting relationships with pets and their people while working alongside a supportive, collaborative team? We'd love to meet you!

At Snohomish Station Animal Hospital, we're committed to creating a positive experience for every pet and every client who walks through our doors. We're looking for a friendly, organized, and compassionate Veterinary Receptionist who can keep our hospital running smoothly while making every visit feel welcoming and personal.

Why You'll Love It Here

As the first and last person our clients interact with, you'll play an essential role in creating an exceptional experience. You'll work alongside a warm, welcoming, and highly collaborative team that values compassion, professionalism, and outstanding client service.

• Three- to four-day work weeks that support work-life balance.
• A collaborative team that enjoys helping one another succeed.
• Opportunities for professional growth and continued learning.
• A positive workplace where compassion for pets and people comes first.
• The chance to make a meaningful impact on every client and patient experience.

What You'll Do

• Welcome clients and their pets with warmth, professionalism, and genuine compassion.
• Answer incoming phone calls and emails while providing outstanding customer service.
• Schedule appointments and help manage the daily appointment flow.
• Collect medical histories and accurately update patient records.
• Process payments and assist clients during check-in and check-out.
• Maintain accurate client and patient information within the practice management system.
• Provide administrative support to help the hospital operate efficiently.
• Communicate clearly with clients and the veterinary team to ensure a seamless experience.

What You'll Bring

• Excellent communication and interpersonal skills.
• Strong organizational skills and exceptional attention to detail.
• A compassionate, empathetic approach to client service.
• Previous customer service experience.
• The ability to multitask and remain calm in a fast-paced environment.
• A genuine love of animals and commitment to their well-being.
• Proficiency with basic computer applications and accurate data entry.
• Veterinary reception experience and familiarity with veterinary terminology are a plus.

The Extras You'll Actually Feel

You'll join a team that genuinely enjoys working together and believes every interaction matters. Whether you're greeting clients, coordinating appointments, or supporting the medical team behind the scenes, your contributions will make a lasting difference for pets, their families, and your coworkers alike.

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance.
• 401(k) matching & Roth Retirement Savings Plan.
• Flexible Spending Account (full-time only).
• 529 Savings Plan.
• Tuition Support Program (full-time only).
• Referral Bonus Program.

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