Unit Coordinator, Evenings

Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.

Essential Functions:

-Performs clerical and other duties to assist in the general administration of the floor or unit.
-Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
-Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
-Schedules consultations, tests, procedures, and patient transport to other departments.
-Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
-Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
-May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.

 

Qualifications

Education

• High School Diploma or Equivalent required

• Associate's Degree Related Field of Study preferred

Licenses and Credentials

• Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Experience

• Administrative support experience 2-3 years required

Knowledge, Skills and Abilities

• Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.

• Proficiency in MS Office.

• Ability to proofread and edit written documents.

• Ability to use phone system.

• Managing one's own time and the time of others.

• Strong verbal & written communication skills.

• Strong interpersonal, written and oral skills.

• Ability to use standard office equipment.

• Familiarity with medical terminology.

 

Additional Job Details (if applicable)

Working Schedule/Location:

• Assembly Row, Somerville, MA

• Monday - Friday 3pm - 11:30pm

 

Remote Type

Onsite

 

Work Location

399 Revolution Drive

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Evening (United States of America)

 

Pay Range

$19.42 - $27.74/Hourly

 

Grade

3

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employ