Annotation Specialist Team Coordinator I, 3rd Eye

Job Description:

Position Title: Annotation Specialist – Team Coordinator I

Position Status: Full Time

Operating Company: Environmental Solutions Group - 3rd Eye

Location: Austin, TX

Department: Digital

Reports to: Media Annotation and Retrieval Coordination Manager

COMPANY SUMMARY:

3rd Eye is disrupting the traditional Fleet Safety Video Monitoring and Telematics industries with leading high-quality media and reliable digital delivery. Our services are engineered for high availability, maximum reach, and cost savings for our customers. Fleet managers can watch live streams or review safety events instantly, from any device, to monitor their vehicle fleet. Our technology is the cornerstone of our industry, and our customers use it to improve their fleet safety, operational, and maintenance performance.

POSITION SUMMARY:

The Annotation Specialist – Team Coordinator I is responsible for ensuring all events are reviewed per the SLA requirements of 3rd Eye and the Environmental Solutions Group and their customers. The Annotation Specialist – Team Coordinator I manages a team of Annotation Specialists ensuring that the team is scheduled per their hours and allowances, approves timecards for the team, and ensures the team is continuously developed for success.

ESSENTIAL JOB FUNCTIONS INCLUDE:

• Manage team of Annotation Specialists scheduling.
  • Make sure the team is adequately supervised for shift alignment, with clock in and clock out times per shift designation.
• Ensure timecards align for Annotation Specialists to agreed hours for work week.
  • Approve any time off requests and ensure schedules are managed to appropriately schedule team members for shift designation.
• Audit 100-events for one team member a day to identify performance percentages.
  • Kick off performance improvement planning for any team member who fails an audit.
• Ensure continuous training of all team members managing and scheduling training per manager requirements.
• Be able to pull media from device and ensure media is pulled when required by manager.
• Establish goals for team and review goals for team members annually based on designated performance objectives established by manager.
• Complete understanding of 3rd Eye Digital scoring system definitions and expectations along with an understanding of posted road signs (i.e., speed limit, stop sign, etc.).
  • Must attend all mandatory quarterly training seminars.
  • Complete all assigned training through LMS related to various product groups.
• Demonstrates the ability to review and submit scoring infractions in an accurate and efficient manner.
  • Must meet accuracy and pass audits at 95% accuracy rate for events reviewed for annotation by the reviewer.
  • If failing audit will agree to training and must hit 95% accuracy for three weeks for randomized audits.
• Ability to identify potential inconsistencies in the 3rd Eye Digital system and generate feedback via the 3rd Eye Digital Web Portal to supervisors.
• Perform media annotation for both video and image using 3rd Eye digital provided tools.
  • Expected understanding and usage of Ground Truth
• Maintain an expected run rate of the following (Run-rate subject to change based on training and agreements):
  • One (1) 20-second video duration Labelling per minute
  • Three (3) 20-second video duration annotations per minute
  • Fifty (50) Image Annotations per minute
  • Ten (10) image labelling per minute

JOB SPECIFICATIONS:

• Bachelor of Business or equivalent experience is required. 

• 1-2 years of experience as a shift manager managing teams of four (4) or more team members.
• Knowledge of standard websites for utilization for Chrome and Mozilla Browser.
• Internet access to 3rd Eye Digital solutions via provided hardware.
• Be available for scheduled work, per the Team Coordinator scheduling allowance.
• Must be able to do basic annotation and labelling of media.
• Ability to consistently review at a pace keeping with an average as defined by company requirements.
• Completing initial training on customer specific scoring categories and infractions.
• Attending quarterly additional online training for updated customer specifications.
• Requires ability to understand general arithmetic; ability to write in an understandable manner; understand verbal or written instructions; ability to read and understand instructions; use PC based applications, including Outlook, and Microsoft Office.
• Must hold an active driver’s license with proficient knowledge of road r