Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Quality Assurance Manager within PNC's Tempus Technologies organization, you will be based in Auburn, IN. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. This could also be a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Tempus Technologies, Inc. is the expert leader of secure payments at the point of interaction. For more than 25 years, innovation and producing high quality custom-ready solutions is at the forefront of everything we do. We’re committed to developing exceptional point-of-sale payment integration technology and software solutions to meet the growing needs of our customers’ business requirements. Our knowledgeable and friendly employees are passionately dedicated to delivering world-class support to every client. We thrive in a transparent culture that understands the value of shared ideas, teamwork, and excellence in everything we do.

As a Senior Quality Assurance Manager, you will manage a team of QA engineers within our Tempus Technologies organization. In this role, you will be responsible for leading and coaching, defining QA architecture, and challenging our engineering teams. Specific job responsibilities may include:
• Planning testing for new features coming out of development, both in-sprint testing as well as release testing
• Developing automation testing for existing features and functionality
• Defining software development requests to increase testability in critical code areas (i.e. logging, dependency evaluation, etc.)
• Defining testing personas for applications that have many user types
• Defining testing standards for the team to abide by
• Define success criteria for a production deployment

Due to the nature of this position, we are seeking individuals with a strong background in building technical Quality Assurance teams for software. Preferred candidates will have a strong technical background with an understanding of how software works at the technical level from the eyes of a developer or architect, have a focus on quality, and have the ability to build and manage a team. Candidates should also have experience with Microsoft Azure, windows based systems, mobile, as well as embedded systems (C/C++).


PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Job Description

• Oversees all QA activities and processes for a major or multiple software products or systems.
• Ensures that performance and quality products conform to established company, industry, and regulatory standards.
• Investigates problems and develops disposition and corrective actions for recurring discrepancies. Provides feedback and input for software development standards and practices.
• Leads implementation, control, and distribution of all Quality Assurance programs, practices, standards, methodologies, and metrics. Reviews results of major and final tests to determine if product specifications are met in line with requirements and standards.
• Oversees performance of managers and teams. Identifies and addresses staff training and development needs.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customiz