Field Technical Services Representative

Carlisle Weatherproofing Technologies, Incorporated, a worldwide leading diversified manufacturer of premium building products and related technology has an immediate opening for a Field Technical Representative. This position will provide technical support to Roof Restoration contractors, distributors and sales representatives throughout the Midwest for SPF and coatings spray equipment, regarding equipment trouble shooting and operator training. Training responsibilities will include all CWT Roof Restoration Products, Spray Foams, Acrylics, Silicones, and primers. This position will also provide technical support on SPF and coatings equipment as well as develop education information on installation best practices. Finally, the Field Technical Rep will assist the sales team with administering regional marketing programs, presentations, and conferences to support continued growth of CWT Roof Restoration Products.

 

Travel Requirements: +50% on average

 

Duties and Responsibilities:

• Provide answers to inquiries to assist all customers including roofing contractors, technical representatives, sales representatives, distributors, architects, specifiers, and roof consultants
• Perform final roof inspections on completed projects
• Perform inspections on warranty leak claims
• Be the point person for the training in the midwestern United States assuring that all equipment is in complete running order for all trainings
• Perform fieldwork to assist CWT Roof Restoration customers in their respective needs such as job site visits, troubleshooting, new operator training, etc.
• Perform training programs and assistance for CWT Roof Restoration applicators, estimators, and customers to instruct/educate them on equipment operation, SPF, Acrylic, Silicone and Primer application or other relevant subject matter to increase their efficiency and capacity to properly and safely install CWT Roof Restoration roofing systems
• Perform field tests and provide feedback and solutions for experimental technologies relating to the CWT Roof Restorations systems

Required Knowledge/Skills/Abilities:

• Must have a complete understanding of Spray foam equipment
• Candidates must have strong verbal/written communication skills. This would include working in Salesforce, Teams, Excel, Word and PowerPoint 
• Bilingual in Spanish is preferred

Education and Experience:

• A bachelor’s degree in business, marketing, construction management or related field is highly preferred; Equivalent experience (5+ years) in commercial roofing will be considered

Duties and Responsibilities:

• Provide answers to inquiries to assist all customers including roofing contractors, technical representatives, sales representatives, distributors, architects, specifiers, and roof consultants
• Perform final roof inspections on completed projects
• Perform inspections on warranty leak claims
• Be the point person for the training in the midwestern United States assuring that all equipment is in complete running order for all trainings
• Perform fieldwork to assist CWT Roof Restoration customers in their respective needs such as job site visits, troubleshooting, new operator training, etc.
• Perform training programs and assistance for CWT Roof Restoration applicators, estimators, and customers to instruct/educate them on equipment operation, SPF, Acrylic, Silicone and Primer application or other relevant subject matter to increase their efficiency and capacity to properly and safely install CWT Roof Restoration roofing systems
• Perform field tests and provide feedback and solutions for experimental technologies relating to the CWT Roof Restorations systems

Required Knowledge/Skills/Abilities:

• Must have a complete understanding of Spray foam equipment
• Candidates must have strong verbal/written communication skills. This would include working in Salesforce, Teams, Excel, Word and PowerPoint 
• Bilingual in Spanish is preferred 

Education and Experience:

• A bachelor’s degree in business, marketing, construction management or related field is highly preferred; Equivalent experience (5+ years) in commercial roofing will be