Sr. Manager, Project Management

 

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

 

Job Overview

The Senior Manager, Campaign Management oversees the planning and execution of marketing campaigns and production workflows across the enterprise. This role suits a highly organized, results-driven project management leader who thrives in a fast-paced, high-volume environment and balances hands-on execution with team leadership and cross-functional collaboration.

The Senior Manager manages multiple projects simultaneously, ensuring operational excellence and strong alignment across creative, marketing, production, digital, and media teams. This role plays a critical part in translating business priorities into clear, actionable plans and delivering work that drives brand growth, customer engagement, and revenue.

 

What You Will Do

Campaign & Project Management:

• Lead end-to-end project and campaign execution, ensuring timelines, budgets, quality standards, and alignment with business objectives and marketing goals. Oversee production workflows and deliverables across multiple concurrent initiatives. Proactively identify and resolve bottlenecks to maintain speed to market.

Team Leadership:

• Coach and support a high-performing team of managers and specialists. Foster a culture of collaboration, accountability, problem-solving, and innovation. Partner on resource planning and workload management to optimize team efficiency and performance.

Cross-Functional Collaboration:

• Partner closely with internal teams (marketing, creative, production) and external vendors to align on goals, deliverables, and timelines. Ensure clear, consistent communication across all phases of each project.

Workflow & Process Management:

• Manage multiple project calendars and schedules while identifying and implementing best practices to streamline workflows and improve operational efficiency.

Reporting & Insights:

• Track project milestones and campaign performance. Deliver clear progress updates and actionable insights to leadership and stakeholders. Provide recommendations informed by project outcomes and relevant industry trends.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. 
• In addition to the essential duties mentioned above, other duties may be assigned.

 

Skills You Will Need

Campaign & Project Management: Proven ability to lead end-to-end campaign and project execution, managing timelines, budgets, quality standards, and dependencies across multiple concurrent initiatives while maintaining speed to market.

Team Leadership & Development: Demonstrated experience coaching and developing high-performing managers and specialists, fostering a culture of accountability, collaboration, problem-solving, and continuous improvement in matrixed environments.

Cross-Functional & Stakeholder Collaboration: Strong capability to partner effectively with marketing, creative, production, digital, media teams, and external vendors to align on goals, deliverables, and timelines with clear, consistent communication.

Workflow & Process Optimization: Expertise in managing complex project calendars and production workflows, with a track record of identifying and implementing best practices that streamline operations and improve efficiency at scale.

Omnichannel Marketing Execution: Deep knowledge of omnichannel campaign delivery, including paid media, email, in-store, digital, and social, with the ability to translate business priorities into integrated, executable plans.

Reporting & Performance Insights: Proven skill in tracking project milestones and campaign performance, delivering executive-ready updates, insights, and recommendations informed by data, outcomes, and industry trends.

MarTech & Project Management Platforms: Experience working with marketing technology and project management tools (e.g., Adobe Workfront, DAMs) and leveraging pe