Administrative Assistant II

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At Inframark Community Management Services, you’re not just starting a job — you’re building a career. We serve hundreds of master-planned communities and districts with top-tier support, and we invest just as much in our employees. Join a dynamic, innovative team where your growth and success matter. Grow Your Career. Build Stronger Communities.Apply Today!

Why Work for Inframark?
Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan.


Admin Asst II – Architectural Review Administrator
JOB FUNCTION/PURPOSE
The Administrative Assistant II is responsible for performing basic administrative support of a moderately skilled nature.
RESPONSIBILITIES
• Manages the workflow of assigned associations for architectural requests.
• Answers phone calls, emails and other correspondence pertaining to architectural requests.
• Contact clients, vendors and/or contractors as needed by phone and/or email.
• Reviews supporting documents and association guidelines to complete application process in a timely manner according to association timelines.
• Performs general office support duties including copying, filing, mailing, uploading documents and faxing; maintaining office directories and filing systems; managing office supplies. May also perform support tasks related to customer service and finance needed.
• Prepares basic correspondence (email, letter, etc.) as directed by manager and appropriate team members.
• Assists manager with special projects as needed.
• Other duties as assigned (region specific).
Education/Experience: High School Diploma or GED and 2-3 years related experience.

Technical: Intermediate proficiency with Microsoft Office applications & internet. Ability to learn numerous software programs. Advanced math skills including debits & credits. Working knowledge of post office protocol, bulk mail processing, work order systems & handling.

Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback.

Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality. Shares suggestions to improve quality & productivity.

Managing for Results: Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks. Demonstrates flexibility in workflow & scheduling.


Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for development.

PHYSICAL DEMANDS: The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.

TRAVEL: None.


Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Learn more about us at Community Management - Inframark