DevOps Engineer (Staff/Senior)

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.

The Role

We’re looking for a DevOps engineer to help us build, secure, and scale our industry-leading natural language understanding products. You’ll work alongside our application and machine learning engineers to plan and deploy services using terraform and Google Cloud Platform (GCP). You’ll also help us set up and secure integrations with our customers and partners. We are a small, collaborative team and you’ll have a big impact on how we work.

What You'll Do

• Partner with application engineers to build and deploy reliable, performant, and secure infrastructure for our mobile + web-based applications

• Collaborate with engineers + customers to create secure integrations between Abridge and healthcare systems

• Enable application teams to practice “you build it, you run it” by providing tools + process for monitoring performance, availability, and reliability

• Identify opportunities to improve engineering velocity, and lead efforts to make those improvements through tooling and process

• Manage CI/CD pipelines and the other major parts of our cloud-based development infrastructure

• Advocate for and implement security best-practices at Abridge

• Create and maintain clear, relevant, and accurate documentation

What You'll Bring

• 5+ years of platform/devops experience in a cloud-native software company

• Familiar with the care+feeding of Kubernetes clusters, including creating and maintaining helm charts for application deployments

• Experienced in creating and maintaining CI/CD pipelines for both Infrastructure as code deployments as well as application code deployments. (Terragrunt, Atlas, ArgoCD, Octopus Deploy, Travis CI, etc.)

• Comfortable implementing and securing services in Google Cloud Platform as Infrastructure as code, including GCP Projects, VPC Networks, Google Kubernetes Engine, and IAM Roles, Groups and policies

• Experienced with backend scripting languages (e.g. Python, GoLang, Javascript, Rust, Bash.)

• Up-to-date on industry best-practices and tools, and enjoy learning new things

• Excited about being hands-on in a fast-moving, productive, and supportive environment

• Willing to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly

We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.

Must be willing to work from our SF or NYC office 2-3x/week

We are actively seeking candidates based in or willing to relocate to the San Francisco Bay Area and/or the New York Tri-State area. This position requires a commitment to a hybrid work model, with the expectation of coming into the office 2-3 times per week.

Must be willing to travel up to 10%

Abridge typically hosts a 3 day builder team retreat every 3-6 months. These retreats often feature internal hackathons, collaborative project sessions, and social events that provide the team with opportunities to connect.

Why Work at Abridge?

• Be a part of a trailblazing, mission-driven organization that is powering deeper understanding in healthcare through AI.

• Unlimited PTO for salaried team members, plus 13 paid holidays

• Comprehensive and generous benefits package

• Learning and Development budget of $3,000 per year for coaching, courses, workshops, conferences, etc.

• 16 weeks paid parental leave, for all full-time employees

• Flexible working hours — we care more about what you accomplish than what specific hours you’re working

• Rem