General Manager

Description

An OG of the modern Denver dining scene, Root Down’s farm-centric menu features eclectic, globally-influenced seasonal cuisine, with a focus on organic and locally-sourced ingredients. Perfect for a bite in the neighborhood or a signature dining experience, our space is both cozy and sophisticated, with vintage touches and a large, 4-season patio with views of the Denver skyline.

Employee Benefits:

• We offer a competitive benefits package to support you both in and out of work:
• Medical, Dental, and Vision insurance (eligible after 60 days)
• Life insurance
• 401(k) with a 4% safe harbor match (eligible after 1 year)
• JOON wellness benefit
• ESOP (Employee Stock Ownership Plan) with share vesting based on tenure (see below)
• Paid leave and Sick Leave 
• Employee discount
• Family meal provided during shifts

SALARY RANGE : $80,000 - $90,000 Annually 

Position Basics:

• Reports directly to the Operations Team and Ownership
• Works closely with the AGM and broader management team to oversee daily operations and strategic initiatives
• Typical schedule consists of 5 days / approximately 50 hours per week
• Manager schedules include a mix of opening, closing, and peak-volume support shifts
• Administrative time is built into the schedule for planning, communication, coaching, and operational follow-through
• Ownership and operations leadership remain actively involved in the day-to-day life of the restaurant, fostering a collaborative and highly engaged leadership environment

The GM is expected to embody and uphold the financial, cultural, and philosophical standards of Edible Beats, including:

• Championing the growth, awareness, and long-term success of our ESOP
• Upholding our non-negotiables with consistency and integrity
• Leading with accountability, emotional intelligence, and decisiveness
• Building strong professional relationships while fostering trust, respect, and growth within the team
• Coaching and developing employees and managers at every level of the organization
• Creating a culture of ownership, feedback, and continuous improvement
• Receiving criticism — from guests, peers, ownership, and staff — with maturity, curiosity, and accountability
• Acting as an ambassador for Root Down and Edible Beats both inside and outside the restaurant

The GM is expected to maintain an active and visible presence on the floor while ensuring operational excellence across all areas of service.Responsibilities include:

• Overseeing all opening and closing systems and procedures
• Maintaining adherence to all health, labor, alcohol, and safety regulations
• Conducting regular walkthroughs to ensure cleanliness, functionality, and attention to detail throughout the space
• Ensuring all supplies, equipment, and operational tools are in place and functioning properly
• Providing real-time coaching, support, and accountability to FOH staff
• Maintaining strong communication with culinary and beverage leadership
• Leading service through floor presence, awareness, and hospitality instincts
• Supporting hosts, expos, servers, bartenders, and support staff throughout service
• Anticipating and troubleshooting operational challenges before they escalate
• Personally engaging with guests to elevate experiences and resolve concerns with empathy and confidence

The GM plays a critical role in developing systems, people, and operational consistency.

• Leading regular communication with ownership, operations, HR, and management teams
• Identifying opportunities to improve service, culture, systems, and financial performance
• Overseeing performance management, coaching, reviews, and disciplinary processes
• Participating in hiring, onboarding, and termination decisions for FOH staff
• Monitoring financial procedures including cash handling, tip distribution, end-of-day reporting, and POS integrity
• Maintaining operational fluency across all major systems including:
  • R365
  • OpenTable
  • SpotOn / Teamwork
  • Paylocity
  • UberEats
  • ShiftNotes
  • Google Workspace
• Tracking and analyzing labor, sales trends, revenue opportunities, and cost controls
• Maintaining consistent documentation of guest issues, maintenance needs, staff performance, and operational concerns
• Leading and contributing to pre-shift meetings with intention and clarity
• Taking ownership of department-specific projects and operational priorities based on strengths and business needs

Requirements