internship - Global Sales Route to Consumer & Customer Experience

Required. <p><span><b><span>Internship Route to Consumer (RTC) and Customer Experience (CX)</span></b><br/>  </span></p> <p><span><b><span>HEINEKEN is looking for you!</span></b></span></p> <p><span><span><span>Every day we work with pride on our great products that you have certainly had in your hand at a party, during a work meeting or at home on the couch. HEINEKEN is much more than just beer. What about brands like Cristal Clear, Royal Club, Heineken 0.0, Amstel Radler and Birra Moretti. We actively work to create a pleasant work environment where everyone feels respected and has equal opportunities. Your personality, knowledge and skills are the success of our organization.</span></span><br/> <b><span>The internship</span></b></span></p> <p><span><span>As a valued member of the Sales Excellence team, you will be working with the Global and Regional teams to help OpCo's measure and increase their Sales Power (RTC Grip) as well as improve their Customer Experience. One of the ways we do this is by managing global communities of practice which contain OpCo's from all of our 4 regions with hundreds of active members. We host monthly webinars for these communities for two key initiatives: Winning with Distributors and Customer Centricity. </span></span></p> <p> </p> <p><span><span>We have an ambitious program with challenging targets and you will be embedded with the team to directly contribute to successful delivery. Your tasks will / could include: </span></span></p> <ul> <li>Providing project management support to the Global RTC / CX Manager</li> <li>Helping to organise monthly webinars making sure the content is ready and all webinars are prepared properly</li> <li>Helping to create and execute a communication plan and keeping our stakeholders informed through various channels (Workplace, Teams, etc.)</li> <li><span><span><span>Supporting the development and testing of our RTC GRIP framework (Sales Power)</span></span></span></li> <li><span><span><span>Helping with the creation and maintenance of training materials and masterclasses for all levels of the organisation</span></span></span></li> <li><span><span><span>Maintaining an active Customer Centricity and Winning with Distributors community with healthy online engagment</span></span></span></li> <li><span><span><span>Collaboration with the wider Sales Excellence team in linking the RTC and CX streams with Sales Productivity and Omnichannel Capability</span></span></span></li> <li><span><span><span>Engaging and aligning with other departments such as e-Business HR, Marketing and Finance</span></span></span></li> </ul> <p><span> </span></p> <p><span><span><span>During your internship you will get the opportunity to get to know HEINEKEN as a company, also outside your department. We give you the trust and freedom, so you can work like a real entrepreneur. We like to bring the outside world inside and therefore we embrace new, fresh ideas with enthusiasm. Of course always with the guidance that is right for you.</span></span></span></p> <p><br/> <span><b><span>The department</span></b></span></p> <p><span><span><span>Global Sales is an international department within HEINEKEN’s Head Office in Amsterdam.  We’re a diverse team of individuals gathered from around the world, all focused on supporting our local OpCos in Sales excellence and transformation</span></span></span></p> <p><span><span><span>The role reports to the Sales Productivity Manager within the Sales Excellence Team</span></span></span></p> <p><br/> <span><b><span>The terms of employment</span></b></span></p> <ul> <li><span><span>Your starting date is 1st February 2024</span></span></li> <li><span><span>The internship is fulltime (in consultation also 4 days a week possible)</span></span></li> <li><span><span>The duration of the internship is 5 or 6 months (in consultation with your internship supervisor)</span></span></li> <li><span><span>It is a practice-oriented internship</span></span></li> <li><span><span>You will be based in Amsterdam</span></span><span><span>.</span></span></li> <li><span><span>You will receive an internship fee of €500 gross pm based on fulltime working</span></span></li> <li><span><span>You will enjoy 2 vacation days per month (based on fulltime)</span></span></li> <li><span><span>If you do not have a student OV product, your commuting expenses will be fully reimbursed</span></span></li> </ul> <p><span> </span></p> <p><span><b><span>The start of your internship</span></b></span></p> <p><span><span><span>Together with a diverse group of interns from different departments you will start your internship at HEINEKEN. Together you will be introduced to the organization. Furthermore, you can organize fun activities with your fellow interns.</span></span></span></p> <p><br/> <span><b><span>The unique you!</span></b></span></p> <p><br/> <span><b><span><span>We believe that everyone has unique talents and are therefore looking for you!</span></span></b></span></p> <ul> <li><