Health and Wellness Specialist (Temporary)

ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.  In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
The Health and Wellness Specialist with support clients in accessing referrals and community supports according to their needs and goals related to integration.  This position will also create curriculum and facilitate relevant cultural orientation for groups and individuals

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Conduct initial client intake to collect demographic information, gather client documentation, assess program eligibility, and determine areas of need   
• Create and maintain client case file, including all required forms and case notes 
• Provide referrals to community organizations for clients seeking services that World Relief Memphis does not offer; follow-up on referrals to ensure that client was able to connect with the recommended resource   
• Assist program participants in accessing services including, but not limited to, public assistance, education, health care, and employment services as appropriate   
• Maintain regular contact with assigned cases through phone calls, office visits, and/or required home visits   
• Provide services that remove barriers, empower program participants, and realize and maintain self-sufficiency   
• Work with community partners, volunteers, interns, and World Relief staff to ensure that client’s needs are met in a planned, effective, and timely manner, while honoring confidentiality   
• Maintain timely and accurate client files, case notes, and reporting records   
• Create client curriculum for group or individual lessons regarding cultural orientation topics  Facilitate client group lessons related to various cultural orientation topics in partnership with
• Community Ambassadors and volunteers

Knowledge, Skills, & Abilities

• Fluent in English with excellent oral and written skills 
• Previous cross-cultural experience highly desired   
• Highly self-motivated with the ability to work independently and within necessary deadlines   
• Ability to problem-solve and multi-task   
• Enjoy working in a fast paced, challenging, and fluid environment   
• Excellent organizational skills and high attention to detail   
• Dependable and consistent in attendance and performance   
• Ability to work well as part of a team and with diverse groups of people 

Requirements

• Committed to the mission, vision, and values of World Relief
• Minimum of a Bachelor’s degree required   
• Fluent in Microsoft Office applications, especially Word and Excel, and the ability to learn new programs (previous experience with databases desired)   
• Must be able to pass a criminal background check and motor vehicle records check   
• Valid driver’s license and a good driving record 
• Up to 25% domestic travel only required

Temporary Employees and Paid Interns have access to the following World Relief benefits:
- Employee Assistance Program (EAP)
World Relief Discounts (Immediately Eligible):- Verizon- Pet Insurance through Nationwide- Home and Auto insurance through Liberty Mutual- Working Advantage Discount Program- Active & Fit Gym Membership
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
PHYSICAL DEMANDS:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable ac