Data and Innovation Technology Risk Professional - Senior

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are looking for a Senior Data and Innovation Technology Risk Professional to strengthen our compliance and risk management efforts within our business line. This role focuses on identifying, measuring, monitoring, and reporting key risks while ensuring that risk exposure remains within acceptable levels. The chosen candidate will contribute to the development and implementation of AI ethics and governance frameworks, advising on critical aspects like data privacy, bias mitigation, and maintaining fairness and transparency in AI systems, especially within the Financial Services and Insurance sectors. The role demands familiarity with top AI platforms, including LLMs and open-source models. A strong understanding of cloud environments like AWS, Azure, and GCP and experience with cloud-based AI services, such as MLOps, will be essential for automating and monitoring AI processes. Candidates should also possess knowledge of data security principles, such as encryption and access management, along with compliance with regulations like GDPR and CCPA. A minimum of five years in project or portfolio management and relevant risk certifications like CRISC or CISM will be crucial for success in this role.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL.

Relocation assistance is not available for this position.

What you'll do:

• Partners and provides guidance to key team members in the business to identify, assess, aggregate and document risks and compliance controls, including risks associated with new or modified products, services, distribution channels, regulations, and third-party operations.
• Communicates results of risk and compliance work to governance committees, business process owners and various levels of leadership.
• Implements new risk policies, practices, appetites, and solutions to ensure multidisciplinary understanding and management of risks according to industry standard process.
• Implements assigned risk and compliance activities assigned in accordance with enterprise policies and procedures.
• Maintains and expands knowledge of the driven/regulatory landscape and the company's key challenges.
• Coordinates and responds to regulatory requirements and requests and ensures the execution of examinations.
• Improves and contributes to strategies, tools, and methodologies to measure, monitor, and report risks.
• Applies risk and compliance knowledge to use or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
• Serves as a catalyst in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events.
• Formulates stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business partners.

What you have:

• Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 6 years experience in risk, compliance, legal or audit within the financial services or insurance industry or specialized technical fields directly related to the role.
• Risk and compliance management experience working in a highly matrixed environment.
• In-depth knowledge of compliance laws, regulations, and regulatory expectations.
• Ability to apply regulatory risk and compliance knowledge o to consult and provide insights and guidance to business partners and peers.
• Experience in conflict resolution management and ability to challenge at all levels of management and influence business outcomes.
• Ability to work with internal and external partners in a highly collaborative environment.
• Critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include ability to make data-driven decisions.
• Proactively identifies potential concerns and resolves issues.
• Proficiency with Microsoft Office products including Word, Excel, and PowerPoint.

What sets you apart: