Overview

Be inspired. Be valued. Belong.  At Emory Healthcare 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide:  

• Comprehensive health benefits that start day 1  

• Student Loan Repayment Assistance & Reimbursement Programs  

• Family-focused benefits  

• Wellness incentives 

• Ongoing mentorship, development, leadership programs 

• And more 

Description

Reporting directly to the Chief Nursing Officer (CNO)/Vice President of Patient Care Services or the Associate Chief Nursing Officer (ACNO) of a specific Emory Healthcare Operating Unit or PGP practice area, the Director of Patient Care Services provides leadership and oversight of clinical operations and strategic initiatives to achieve performance goals related to productivity, quality, safety, and patient satisfaction.

This role collaborates closely with Emory Healthcare operating entity ACNOs, the Vice President of Nursing, and key Medical Directors to develop, implement, and evaluate nursing operational plans, objectives, and standards. The Director is also accountable for budget oversight, resource allocation, and strategic growth initiatives to ensure high-quality, cost-effective patient care.

RESPONSIBILITIES

Leadership & Strategic Planning

• Lead the development and execution of strategic growth initiatives and operational objectives for the service line.

• Collaborate with entity ACNOs, physicians, and nursing teams to align service goals with the Emory Healthcare mission and vision.

• Utilize data-driven analytics to project service growth, financial impact, and operational priorities.

• Develop and implement programs that enhance value-based care and ensure regulatory compliance.

Clinical & Operational Oversight

• Oversee clinical and operational workflows to optimize patient care delivery and service efficiency.

• Monitor and manage functional unit nursing budgets to ensure cost-effective resource utilization.

• Standardize policies, procedures, orientation programs, training, and clinical competencies across the health system.

• Foster collaboration among entities to maintain accreditation, certification, and recognition for high performance.

Quality, Safety & Compliance

• Partner with the Office of Quality to lead service-level quality committees and improvement initiatives.

• Implement evidence-based practices that enhance patient safety and strengthen risk management processes.

• Monitor and analyze quality metrics to improve outcomes and mitigate financial disincentives.

• Promote participation in clinical research and integrate findings into practice improvements.

Team Development & Engagement

• Cultivate a culture of engagement, accountability, and professional development across the service.

• Promote a diverse and inclusive environment that reflects the communities served.

• Support staff development through coaching, mentorship, and competency assessments.

• Foster a healthy work environment that encourages collaboration, professional growth, and high morale.

Financial & Resource Management

Minimum Required Qualifications

Education

Nursing

• Master’s degree in Nursing from an accredited school of nursing requiredOR

• Master’s degree in another discipline with a Bachelor of Science in Nursing (BSN)

Orthopedic Areas (Non-Nursing)

• Master of Science as an Athletic Trainer required

Experience

• Minimum seven (7) years of progressively responsible senior nursing leadership experience.

• In-depth knowledge of nursing competencies, scope of practice, and professional standards.

• Demonstrated experience with strategic planning and operational execution in complex healthcare environments.

Licensure

Nursing

• Acute / Ambulatory Settings:

  • Valid, unencumbered Registered Nurse license approved by the Georgia Board of Nursing.

• Virtual Care Settings:

  • If overseeing virtual care activities, an active compact/mult