PTCS/ICW - Behavioral Support Case Aide

The Puyallup Tribe of Indians is committed to protecting and exercising the inherent inalienable sovereign rights of the Tribe and Individuals in the interest of the Medicine Creek Treat Territories, as stewards to ensure preservation of our cultural and environmental integrity for common good and prosperity for all.


Close: December 5, 2025
Job Title: Behavioral Case Aide
Department: Children’s Services/ICW
Reports To: CPA Program Manager
Hours: 40 Hrs/Wk – Full Time
Salary: Based on Salary Matrix+Benefits*
Requisition: 812
*Salaries are market competitive. For accurate salary information, call (253)573-7863 or email jobs@puyalluptribe-nsn.gov. The Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical, dental, vision, life insurance, a retirement/401(k) plan with profit sharing, paid holidays, and paid time off including birthday leave.

Position Summary:
The purpose of this position is to provide visitation and transportation services for families and children being reunified by the Puyallup Tribal Court System and assists in providing support to Case Workers, CPS, and Foster Home Licensors where needed. Behavioral Support Case Aides will be required to assist with afterhours tasks such as emergency response, events and services.
Essential Duties and Responsibilities
1. Participates in weekly staffing meetings with direct supervisor for the purpose of addressing family and child needs.
2. Supervises visits and provides caseworker with detailed written visitation reports of each assigned family and in person communication if there are any concerns or needs that arise.
3. Provides transportation for children and families to identified appointments related to their specific case plan and documents complete case records of each transport.
4. Assist department in identifying resources for families, i.e. phone calls, setting appointments, transportation.
5. Assists department in obtaining necessary paperwork to meet the needs of families.
6. Assists caseworkers with paperwork, filing and uploading into databases, and other case management duties.
7. May need to transport children out of state/or assist caseworkers in these transports.
8. Available to respond to afterhours emergencies as needed.
9. Flexibility in scheduling visitations to meet family’s needs.
10. Maintains multiple calendars and schedules.
11. Promptly follows up with supervisor and initiates appropriate actions if there are any concerns with the current assigned caseload.
12. Maintains confidentiality and appropriate professional boundaries regarding clients.
13. Participates in departmental staff meetings and trainings.
14. Will continuously engage in professional development including but not limited to, cross training throughout the department and best practices of child welfare service delivery.
15. Participate in departmental community events.
16. Assists Caseworkers with coordinating educational advocacy for school age children and health and dental services.
17. Assists Caseworker in identifying and accessing childcare.
18. Assists Caseworkers in accessing and providing culturally relevant services to each child.
19. Assist with crisis support services 24/7 including crisis planning, phone coaching and assistance.
20. Performs other duties as assigned.
Supervisory Responsibilities
This position has no supervisory responsibilities. May act as a resource and trains Case Aides.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Associates degree in Human Services preferred. High School Diploma/GED required and two years related experience and/or training working with Native American children and their families in a Social Work setting; or one year of experience and agreement to follow a supervision plan until the two year requirement is met. Two years of behavioral support experience is preferred. Must have beginner to intermediate computer experience in Word and Excel. Must have no current or previous Tribal or State CPS history or founded allegations of child abuse or neglect.
Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period you will be credited with 6 months of experience).
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to